CRM & Data Ops Analyst — Automations & AI

Find; Belgrade (MT); On-site; USD 60,000 - 90,000; Full time

Job summary

Find is seeking a motivated CRM & Data Operations Analyst to evolve our CRM, data, and operational processes. This role is ideal for someone with Salesforce experience who wants to broaden their skills to data operations, automation, AI-assisted workflows, reporting, and business process improvement.

Working with Revenue Operations, Product, BI, and other stakeholders, you will help improve data quality, automate manual processes, support AI-driven initiatives, and ensure our CRM ecosystem

Qualifications

• 1-3 years of Salesforce, CRM, Revenue Operations, Data Operations experience or related field.
• Certified Salesforce Platform Administrator qualification.
• Experience with Salesforce reports, dashboards, Flow Builder, and data management tools.
• Experience using spreadsheets and data analysis tools.
• Exposure to automation platforms such as Zapier, Make, or similar.
• Interest in AI, process automation, and operational efficiency.

Responsibilities

• Administer and maintain CRM platforms (Salesforce) including configuration, permissions, fields, layouts, validations, automations and dashboards.
• Monitor and maintain data quality across systems; investigate discrepancies and onboarding new sources.
• Build and deliver operational reports, dashboards and KPI tracking for stakeholders.
• Identify opportunities to replace manual processes with scalable automation and AI-assisted solutions; deliver findings and implementation recommendations.
• Translate business needs into documented platform solutions and process improvements for milestones.

Skills

Salesforce

CRM

Data analysis

Automation

AI interest

KPI reporting

Data quality

Governance

Stakeholder comms

Tools

Flow Builder

Zapier

Make

Data management tools

Job description

Find is seeking a motivated CRM & Data Operations Analyst to evolve our CRM, data, and operational processes. This role is ideal for someone with Salesforce experience who wants to broaden their skills to data operations, automation, AI-assisted workflows, reporting, and business process improvement.

Working with Revenue Operations, Product, BI, and other stakeholders, you will help improve data quality, automate manual processes, support AI-driven initiatives, and ensure our CRM ecosystem