CRM & Data Operations Analyst

Texas A&M University; Prairie View (TX); On-site; USD 55,000 - 68,000; Full time

Job summary

Prairie View A&M University is seeking a Development Operations Analyst to oversee advancement systems, coordinate data, and generate reports that drive donor stewardship and strategic planning.

The role ensures data integrity across CRM, donor and gift data, and financial reconciliations. Candidates need a strong analytics background and the ability to work with multiple stakeholders within PVAMU’s University Advancement.

Qualifications

• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Excellent verbal and written communication skills.

Responsibilities

• Develops, maintains, updates, and manages databases and reporting systems for specialized projects and operational functions.
• Serves as the primary administrator and point of contact for the advancement of CRM system and related platforms, ensuring accurate constituent, donor, gift, pledge, prospect, and fund data.
• Implements and maintains data standards, business rules, naming conventions, and coding structures as approved by Advancement Services leadership.
• Coordinates ongoing data quality initiatives, including audits, validation, reconciliation support, and data cleanup activities to ensure data integrity and consistency.
• Configures and maintains system settings, user access, security roles, imports, exports, and integrations in collaboration with Information Technology and in accordance with approved policies.
• Supports system enhancements, automation initiatives, and implementation of new tools by gathering requirements, testing functionality, and assisting with user adoption.
• Collects, manipulates, tallies, and analyzes quantitative and qualitative data using accepted statistical and research methods.
• Coordinates and supports the timely and accurate processing of gifts and pledges across all giving channels, including online transactions, mailed payments, corporate and foundation gifts, matching gifts, securities, wire transfers, and in-kind contributions.
• Partners with the PVAMF Finance team and University Finance to support gift deposits, fund transfers, reconciliations, and supporting documentation between Foundation and University systems.
• Ensures the accuracy and consistency of data used in donor stewardship reports, surveys, impact reports, recognition efforts, and compliance reporting.

Skills

Word processing

Spreadsheets

Databases

Multitasking

Communication

Education

Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, Finance, Statistics or related

Tools

Blackbaud

Salesforce

Job description

Prairie View A&M University is seeking a Development Operations Analyst to oversee advancement systems, coordinate data, and generate reports that drive donor stewardship and strategic planning.

The role ensures data integrity across CRM, donor and gift data, and financial reconciliations. Candidates need a strong analytics background and the ability to work with multiple stakeholders within PVAMU’s University Advancement.