Development Operations Analyst

Prairie View A&M University; Prairie View, Northern (TX, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Prairie View A&M University is seeking a Development Operations Analyst to manage databases, CRM systems, and data reporting for advancement initiatives. You will ensure data integrity, support system configurations, and collaborate with IT on integrations and security.

A bachelor’s degree and at least two years of related experience are required. Join PVAMU’s Division of University Advancement to enable accurate donor data, analytics, and timely reporting across campaigns and governance

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, Finance, Statistics or related.
• Two years of related experience.

Responsibilities

• Develops, maintains, updates, and manages databases and reporting systems for specialized projects and operational functions.
• Serves as the primary administrator and point of contact for the advancement of CRM system and related platforms.
• Implements and maintains data standards, business rules, naming conventions, and coding structures.
• Coordinates ongoing data quality initiatives, audits, validation, reconciliation support, and data cleanup.
• Configures and maintains system settings, user access, security roles, imports, exports, and integrations.
• Supports system enhancements, automation initiatives, and implementation of new tools.

Skills

Data management

CRM systems

Data analysis

Communication skills

Multitasking

Education

Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, Finance, Statistics or related

Tools

Blackbaud

Salesforce

Job description

Job TitleDevelopment Operations Analyst Agency Prairie View A&M University Department Vice President for University Advancement Proposed Minimum SalaryCommensurate Job LocationPrairie View, Texas Job TypeStaff

Job Description

Important Immigration information: A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee. In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

Responsibilities

• Develops, maintains, updates, and manages databases and reporting systems for specialized projects and operational functions.
• Serves as the primary administrator and point of contact for the advancement of CRM system and related platforms, ensuring accurate constituent, donor, gift, pledge, prospect, and fund data.
• Implements and maintains data standards, business rules, naming conventions, and coding structures as approved by Advancement Services leadership.
• Coordinates ongoing data quality initiatives, including audits, validation, reconciliation support, and data cleanup activities to ensure data integrity and consistency.
• Configures and maintains system settings, user access, security roles, imports, exports, and integrations in collaboration with Information Technology and in accordance with approved policies.
• Supports system enhancements, automation initiatives, and implementation of new tools by gathering requirements, testing functionality, and assisting with user adoption.
• Collects, manipulates, tallies, and analyzes quantitative and qualitative data using accepted statistical and research methods.
• Coordinates and supports the timely and accurate processing of gifts and pledges across all giving channels, including online transactions, mailed payments, corporate and foundation gifts, matching gifts, securities, wire transfers, and in-kind contributions.
• Partners with the PVAMF Finance team and University Finance to support gift deposits, fund transfers, reconciliations, and supporting documentation between Foundation and University systems.
• Ensuring gifts and pledges are recorded, classified, and tracked in alignment with donor intent, institutional policies, and regulatory requirements.
• Assists with reconciliation activities between advancement systems, Foundation records, and University financial systems by supporting data review, issue resolution, and documentation processes.
• Supports compliance with IRS regulations, CASE standards, AFP Donor Bill of Rights, institutional policies, and audit requirements.
• Identifies potential data or process issues and escalates discrepancies, risks, or exceptions to leadership for review and resolution.
• Supports pledge tracking, billing schedules, reminders, adjustments, write-offs, and reconciliation activities to assist with donor fulfillment and revenue forecasting.
• Responds to requests for information and prepares standard and ad hoc reports, dashboards, queries, analyses, and data extracts in various formats.
• Analyzes and interprets institutional, donor, fundraising, and operational data to identify trends, patterns, and opportunities for improvement.
• Compiles data into usable reports and presentations for leadership and stakeholders.
• Prepares, maintains, and presents historical, comparative, and performance data to support strategic planning and decision-making.
• Supports campaign, annual giving, and major gift reporting, including segmentation, forecasting, trend analysis, and performance measurement.
• Ensures the accuracy and consistency of data used in donor stewardship reports, surveys, impact reports, recognition efforts, and compliance reporting.
• Prepares and presents technical information and educational materials for non-technical audiences in a variety of public and professional settings.
• Serves as a liaison among University Advancement, PVAMF Finance, University Finance, Information Technology, and external vendors regarding systems, reporting, data management, and gift operations.
• Provides functional support and guidance to advancement staff and student workers utilizing advancement systems or gift processing workflows.
• Develops and maintains standard operating procedures (SOPs), documentation, and training materials related to system usage, reporting, data handling, and gift processing workflows.
• Participate in cross-functional initiatives supporting fundraising operations, donor stewardship, institutional advancement goals, and continuous process improvement efforts.
• Performs other duties as assigned.

Required Education and Experience

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, Finance, Statistics or related.
• Two years of related experience.

Required Knowledge, Skills and Abilities

• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Three (3) years of progressively responsible experience in data collection, reporting, analytics, systems administration, operational support, or data management.
• Experience working with enterprise systems, CRM platforms, financial systems, databases, or reporting tools preferred.
• Advancement services, fundraising, or donor management experience is not required; however, candidates must demonstrate the ability to work within complex, compliance-driven operational or financial environments with a high degree of accuracy and accountability.
• Working with complex databases or enterprise applications, including responsibility for reporting, security, system configuration, or data integrity.
• Experience supporting CRM, ERP, financial, or business intelligence systems.
• Familiarity with reconciliation support, audit preparation, data privacy, internal controls, or regulatory compliance.
• Experience in higher education, nonprofit, government, or similarly complex organizations.
• Experience with Blackbaud, Salesforce, or comparable CRM platforms.
• Experience with data visualization and reporting tools.

Background Check Requirements

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity / Veterans / Disability Employer

Equal Opportunity/Veterans/Disability Employer. Prairie View A&M University is an Equal Opportunity/ Veterans/ Disability Employer.

About PVAMU

For more than 140 years, Prairie View A&M University (PVAMU) has been igniting passion in its students. With an established reputation for producing engineers, nurses, and educators, PVAMU offers baccalaureate degrees, master’s degrees, and doctoral degree programs through nine colleges and schools. The University has an enrollment of more than 8,500 students. Designated an institution of “the first class” in the Texas Constitution, PVAMU is the second-oldest public institution of higher education in the state and a member of The Texas A&M University System. The University is dedicated to fulfilling its land-grant mission of achieving excellence in teaching, research, and service. PVAMU is conveniently located near the rapidly growing residential and commercial area known as the Northwest Houston Corridor. The developing Northwest Houston Corridor offers newly developed suburban communities, a variety of shopping and dining near the Houston Premium Outlets and is a short, 35-minute commute into downtown Houston. For more information, visit www.pvamu.edu. Your career opportunities with a “University of the First Class” begins here!