CRM Data & Integration Specialist — Enterprise Impact

University of Colorado Boulder; Boulder (CO); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

University of Colorado Boulder is seeking a Data & Integration Analyst within the Office of Information Technology. You will implement and support enterprise CRM data and integration solutions, enabling campus processes, reporting, analytics, and cross-system data exchange.

As an individual contributor, you will migrate data, map source-to-target schemas, validate quality, and collaborate with the CRM Data Architect, Salesforce DevOps, product managers, and data stewards to ensure scalable data

Qualifications

• No formal qualifications listed in the ad.

Responsabilités

• Complete data migration activities supporting CRM platform implementation and ongoing system enhancements.
• Develop and maintain source-to-target mappings for CRM and related enterprise systems.
• Support data extraction, transformation, loading, validation, and reconciliation activities.
• Assist with implementation and support of Salesforce Data Cloud data ingestion and data model activities.
• Coordinate with UIS Integration Services and Data Engineering teams regarding enterprise integrations and data flows.
• Support integration implementation and operations through analysis, testing, monitoring, troubleshooting, validation, and documentation.
• Translate business requirements and solution designs into technical specifications, mapping documents, implementation plans.
• Develop and implement test plans related to data migration, integrations, and data quality initiatives.
• Perform reconciliation and validation activities to ensure data accuracy and completeness across systems.
• Perform root cause analysis and recommend improvements to resolve data incidents and strengthen data quality, automation, monitoring, and operational processes.
• Support CRM reporting, analytics, data quality, and governance initiatives in collaboration with business partners and data stewards.
• Maintain documentation supporting data steward approvals and governance processes.
• Facilitate knowledge transfer across technical and business teams.
• Elicit and document technical and business requirements related to CRM data and integrations.
• Facilitate discussions with business partners to understand business processes, data needs, and operational requirements.
• Assist with finding opportunities for process improvement and data optimization.
• Partner with Product Managers, Business Analysts, DevOps, and Architects to align technical solutions with business objectives.
• Maintain expertise in CRM technologies, enterprise integrations, data engineering practices, Data Cloud concepts, and higher education technology trends.
• Participate in professional development activities, conferences, training, certifications, and peer networking opportunities.

Description du poste

University of Colorado Boulder is seeking a Data & Integration Analyst within the Office of Information Technology. You will implement and support enterprise CRM data and integration solutions, enabling campus processes, reporting, analytics, and cross-system data exchange.

As an individual contributor, you will migrate data, map source-to-target schemas, validate quality, and collaborate with the CRM Data Architect, Salesforce DevOps, product managers, and data stewards to ensure scalable data