CRM Analyst, Salesforce & Donor Insights

K-LOVE & Air1

Franklin (TN)

On-site

USD 60,000 - 85,000

Full time

8 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

401K with match

Parental leave

PTO & holidays

Company events

Job summary

K-LOVE is a nonprofit ministry in Franklin, TN. The Prospect Development & Research Specialist will manage a ministry-oriented donor prospect pipeline, perform CRM-focused analysis in Salesforce, and collaborate with fundraisers and data teams to enhance donor engagement.

This in-office role requires aBachelor's degree and 1–3 years of business analysis experience, focusing on reporting, dashboards, and data integrity. Join a faith-driven team with strong benefits and growth opportunities.

Qualifications

Bachelor's Degree or combination of education and experience.
1–3 years of experience in business analysis or CRM projects.
Experience with Salesforce reporting and dashboards.
Strong communication and collaboration with stakeholders.
Interest in fundraising and ministry context.

Responsibilities

Perform CRM-focused business analysis in Salesforce.
Identify workflow improvements and translate findings into processes and system solutions.
Develop and maintain Salesforce reports and dashboards for fundraisers.
Collaborate with fundraisers, data analysts, and tech teams on enhancements.
Provide UAT for Salesforce features and platform enhancements.
Assist training and onboarding for new CRM users.
Support Gift Services processes with system/workflow improvements.