CRM & Administrative Operations Associate (GoHighLevel Specialist)

Remote; San Francisco (CA); Remote; USD 5,300 - 5,700; Full time

Benefits offered by this job

Health Insurance

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is reimagining how companies build world-class teams. We are seeking a CRM & Administrative Operations Associate (GoHighLevel Specialist) to start immediately from a remote setting.

You will own and optimize the GoHighLevel CRM, build automations, maintain data integrity, and ensure smooth lead journeys through the sales cycle. The role emphasizes strong English communication, independent work, and a high level of organization as you support clients and coordinate with the sales team.

Qualifications

• 3-5 years of related experience in CRM operations, administrative support, or client management.
• Strong expertise in GoHighLevel (GHL) setup, automation, and troubleshooting.
• Skilled in lead handling, client communication, and administrative support.
• Excellent organizational skills with attention to detail.
• Strong written and verbal English communication skills.

Responsibilities

• Own and optimize the GoHighLevel setup.
• Build and maintain automations, pipelines, forms, and workflows.
• Diagnose and resolve CRM issues quickly.
• Integrate GHL with calendars, funnels, email systems, and tracking tools.
• Maintain accurate data hygiene and reporting.

Skills

GoHighLevel setup/troubleshooting

CRM operations

Lead handling

English communication

Independent work remotely

Tools

GoHighLevel

Job description

CRM & Administrative Operations Associate (GoHighLevel Specialist)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a CRM & Administrative Operations Associate (GoHighLevel Specialist) to start immediately!

Duties and Responsibilities include but are not limited to:

CRM Management (GoHighLevel)

• Own and optimize the entire GoHighLevel setup

• Build and maintain automations, pipelines, forms, and workflows

• Diagnose and resolve CRM issues quickly

• Integrate GHL with calendars, funnels, email systems, and tracking tools

• Maintain accurate data hygiene and reporting

• Ensure a smooth, automated lead journey from first contact sales post-sale support

Admin, Lead Handling & Client Experience

• Respond to incoming emails, DMs, and inquiries in real time

• Sort and prioritize leads (cold, warm, hot) and route qualified leads to the sales team

• Book calls directly on the sales team’s calendar

• Follow up consistently so no lead sits unanswered

• Update CRM with every interaction and keep statuses clean

• Provide calm, professional support to clients and direct them to the right internal teammate

• Help improve overall response speed and maintain a high-quality client experience

Qualifications:

• 3-5 years of related experience in CRM operations, administrative support, or client management

• Strong expertise in GoHighLevel (GHL) setup, automation, and troubleshooting

• Skilled in lead handling, client communication, and administrative support

• Excellent organizational skills with attention to detail

• Strong written and verbal English communication skills

• Ability to work independently and ensure smooth operations without supervision

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Computer with at least 1.8 GHz processor and at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps cable connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

Schedule: 12:00 PM - 4:00 PM EST, Monday-Friday

Location: This is a remote job

Salary Package: ₱30,000 - ₱32,500