We’re hiring a Critical Operations Technician to join our Facilities Operations team. In this role, you’ll help maintain and support the critical infrastructure that keeps our data centers running 24/7.
This is an on-site role supporting a 24x7x365 environment (no remote or hybrid option).
What You’ll Do
- Perform preventative maintenance on mechanical, electrical, HVAC, and IT systems
- Monitor equipment performance, record readings, and make adjustments as needed
- Install and repair electrical, mechanical, and IT infrastructure
- Support data center build-outs including cabling, racks, cabinets, and hardware installs
- Respond to customer requests and provide on-site technical support
- Process and complete work orders for maintenance and repairs
- Create and manage tickets within the internal tracking system
- Respond to facility alerts, incidents, and emergency situations
- Follow safety protocols, including handling hazardous materials
- Utilize change management processes to execute and document maintenance work
What You Bring:
- 2+ years of technical, trade, military, or equivalent hands-on experience
- Background in one or more of the following:
- Electrical
- Mechanical
- HVAC
- IT hardware or cabling
- Strong troubleshooting skills and ability to work across multiple systems
- Proficiency with Microsoft Office
Preferred:
- Experience in a data center, industrial, or commercial environment
- Competitive benefits: medical, dental, vision, life & disability insurance
- 401(k) with company match (up to 4%)
- Tuition assistance & career development support
- Parental and military leave benefits
- Employee assistance program