Critical Infrastructure Learning Specialist New Silver Spring, Maryland, United States

Per Scholas; Silver Spring, Northern (MD, KY); Hybrid; USD 74,501,000 - 83,097,000; Full time

Job summary

Per Scholas is seeking a Critical Infrastructure Learning Specialist to join our National Training Team in Silver Spring, MD. The role supports the lead instructor by translating complex electrical and mechanical systems into structured learning experiences for entry-level to mid-level data center technicians and engineers.

The ideal candidate combines hands-on data center experience with instructional skills, strong safety discipline, and the ability to guide adult learners through technical

Qualifications

• 2-5+ years of working in data centers as a Critical Facility Engineer/Technician
• 1-3 years of instructional skills teaching technical subjects to technicians and operators
• Strong technical background; able to grasp highly technical subject matter and effectively support its conveyance to learners during instruction and lab sessions
• Ability to respond clearly to live digital conversations via Zoom or in-person training environments
• Strong communication and facilitation skills
• Experience teaching adult learners in structured training environments preferred

Responsibilities

• Assist the Critical Infrastructure Expert Trainer in delivering instructor-led training that prepares students for entry-level to mid-level careers as Critical Facilities Technicians/Engineers in data center environments
• Assist the instructor in teaching foundational and intermediate technical concepts, including electrical distribution systems, UPS systems, backup generators, ATS, BMS/DCIM platforms
• Assist in hands-on lab exercises involving electrical panels and monitoring simulations while enforcing OSHA/NFPA safety practices
• Evaluate student troubleshooting performance using scenario-based diagnostics and checklists
• Provide students with supplemental resources for deeper learning on technical systems and industry certifications

Skills

Instructional skills

Technical proficiency

Communication skills

Safety awareness

Education

Associate’s or Bachelor’s degree in a technical discipline

Tools

Salesforce

LMS

Zoom

Job description

Critical Infrastructure Learning Specialist

Silver Spring, Maryland, United States

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube .

Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement:AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

Position Title: Critical Infrastructure Learning Specialist
Office: Silver Spring, MD
Work Modality: Onsite
Work Type: Contract
Duration: 3-6 Months
Hourly Rate: $26-29/hr

WHO WE’RE LOOKING FOR

Per Scholas is seeking a Critical Infrastructure Learning Specialist to become a member of our National Training Team. The ideal candidate is a technically strong, safety-minded professional who can support the lead instructor in translating complex electrical and mechanical systems into structured, high-quality learning experiences.

This learning specialist must understand how mission-critical infrastructure operates in data center environments and possess the ability to teach learners how to operate, monitor, and troubleshoot those systems responsibly. The right candidate is not only technically competent but also able to instill operational discipline, risk awareness, and professional accountability in adult learners preparing for uptime-sensitive environments.

To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO

• Assist the Critical Infrastructure Expert Trainer in delivering instructor-led training that prepares students for entry-level to mid-level careers as Critical Facilities Technicians/Engineers in data center environments and, when necessary, deliver specific training modules as assigned by the lead instructor.. Responsibilities include assistance in daily instruction, assessment administration, attendance tracking, one-on-one tutoring, daily evaluation and monitoring of individual student progress, and consistent enforcement of classroom and lab standards.
• Assist the instructor in teaching foundational and intermediate technical concepts, including:
• Electrical distribution systems (3-phase power, switchgear, PDUs)
• Uninterruptible Power Supply (UPS) systems
• Backup generators and Automatic Transfer Switches (ATS)
• Building Management Systems (BMS) and DCIM platforms
• Assist in the facilitated hands-on lab exercises involving electrical panels, monitoring simulations, and mechanical systems while enforcing OSHA and NFPA-aligned safety practices.
• Assist in the evaluation of student troubleshooting performance using scenario-based diagnostics and structured performance checklists.
• Provide students with relevant supplemental resources for deeper learning on technical systems, industry certifications, and best practices.
• Dedicate capacity (e.g., 10% of non-instructional time) to professional development, technical upskilling, curriculum modernization, and contributing to the product's retrospective/evaluation cycle
• Work closely with the instructional and curriculum development teams to provide feedback on lab effectiveness, learner pain points, and content clarity.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, attendance, and performance notes.
• Support and maintain training curricula, syllabi, lesson plans, and classroom materials, identifying areas for improvement based on delivery experience.

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 2-5+ years of working in data centers as a Critical Facility Engineer/Technician
• 1-3 years of instructional skills teaching technical subjects to technicians and operators.
• Strong technical background; able to grasp highly technical subject matter and effectively support its conveyance to learners during instruction and lab sessions
• Ability to respond clearly to live digital conversations via Zoom or in-person training environments
• Strong communication and facilitation skills
• Experience teaching adult learners in structured training environments preferred

Required Skill Sets

• Technical proficiency in the following areas:
• Electrical systems and power distribution
• UPS and backup power systems
• Industrial HVAC or cooling systems
• Building monitoring or controls systems
• Demonstrated understanding of industrial or mission-critical safety standards (OSHA, NFPA 70E, LOTO procedures)
• Ability to guide learners through troubleshooting scenarios in a structured and safety-conscious manner
• Commitment to ongoing professional development and maintaining technical currency in evolving infrastructure technologies
• Demonstrated fluency in utilizing Generative AI tools (e.g., Google Gemini) for instructional prep, assessment, and to model real-world professional use in the technical domain

Preferred Skill Sets

• Significant prior experience working in data centers, critical facilities, or industrial maintenance environments
• Experience with SCADA, BMS, or DCIM monitoring systems
• Industry certifications such as:
• OSHA 10 or 30 (General Industry)
• NFPA 70E training
• Electrical, HVAC, or Maintenance certifications
• Experience delivering competency-based or hands-on technical training programs

Professional Qualifications

• Associate’s or Bachelor’s degree in a technical discipline (or equivalent industry experience)
• Strong technical aptitude (Google Workspace