B2B Training Manager/ Instructor

StrataTech Education Group; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

StrataTech Education Group in Phoenix seeks an experienced Training Manager / Instructor to deliver technical training across enterprise client programs. You will lead facilitated instruction, supervise hands-on labs, and ensure participants leave with practical skills to work safely on real job sites.

The role requires 5+ years in industrial electrical training or equivalent, OSHA 10 (OSHA 30 preferred), NFPA 70E knowledge, and willingness to travel to client sites.

Qualifications

• 5+ years hands-on experience in industrial or commercial electrical work
• Ability to explain technical concepts clearly to adult learners
• OSHA 10 certification (OSHA 30 preferred; within 30 days)
• NFPA 70E certification or working knowledge (within 30 days)
• Experience with medium and low voltage termination work
• Professional presence and ability to command a room of tradespeople
• Willingness to travel to client training sites as required

Responsibilities

• Facilitate instruction across program content areas including electrical safety, LOTO and hazardous energy control.
• Lead participant discussions, scenario walkthroughs, and applied learning debriefs.
• Explain technical concepts with depth and precision; provide rationale behind procedures.
• Adapt delivery pace based on participant experience while covering content in schedule.
• Maintain a structured, professional learning environment from start to finish.
• Supervise hands-on lab activities and ensure safety and accuracy.
• Provide real-time coaching during applied activities without disruption.
• Coordinate daily program logistics and manage room setup and equipment.

Skills

Explain technical concepts clearly

Public speaking

Effective classroom management

Willingness to travel

Education

OSHA 10 certification

NFPA 70E certification

Journeyman/Master Electrician license

NCCER/IBEW credential (preferred)

Tools

Digital permit management platforms

Job description

Position Summary

The Training Manager / Instructor role is responsible for the daily delivery of technical training content across StrataTech's enterprise client programs. This role leads facilitated instruction, manages applied learning activities, and ensures every participant leaves each session with the knowledge and skills to perform safely and accurately in a real job site environment.

Responsibilities

• Facilitate instruction across program content areas including electrical safety, LOTO and hazardous energy control, medium voltage and low voltage terminations, quality verification, energization readiness, and commissioning interfaces.
• Lead participant discussions, scenario walkthroughs, and applied learning debriefs with clarity and field‑grounded authority.
• Explain technical concepts with depth and precision, providing the rationale behind procedures.
• Adapt delivery pace and approach based on participant experience levels while maintaining full content coverage within the program schedule.
• Maintain a structured, professional learning environment from Day 1 through completion.
• Facilitate hands‑on lab activities, including termination exercises, LOTO simulations, equipment inspection stations, quality board reviews, and energization readiness scenarios.
• Supervise applied learning activities to ensure all participants are working safely and accurately.
• Provide real‑time coaching and correction during applied activities without disrupting flow.
• Ensure lab equipment and mock‑up stations are set up and functioning before each day.
• Model safety behaviors and professional standards expected of participants.
• Conduct knowledge checks and competency verifications per the assessment structure.
• Complete practical sign‑off observations and document results accurately.
• Identify struggling participants and provide additional coaching.
• Communicate participant progress concerns to ETO leadership promptly with specific detail.
• Ensure all completion documentation is accurate, complete, and submitted on time.
• Coordinate daily program logistics including room set‑up, equipment staging, participant attendance, and schedule adherence.
• Serve as the primary professional contact for participants during the program.
• Represent StrataTech’s standards of professionalism and competency in all interactions.
• Communicate schedule changes, participant concerns, or program delivery issues to ETO leadership same day.
• Support the Safety Manager in maintaining safety standards throughout program delivery.

Technical Content

• Data center electrical infrastructure and one‑line diagram interpretation.
• NFPA 70E principles and arc flash hazard management.
• Hazardous energy control and multi‑source isolation.
• LOTO procedures and digital permit management platforms.
• Medium voltage and low voltage termination practices.
• Torque verification and installation quality requirements.
• Quality inspection processes and deficiency identification.
• Energization planning and startup readiness.
• Commissioning and turnover interfaces.

Education and Experience – Required

• 5+ years of hands‑on experience in industrial electrical, commercial electrical, or mission‑critical construction work.
• Demonstrated ability to explain technical concepts clearly to adult learners with varying levels of experience.
• Current OSHA 10 certification (OSHA 30 preferred; ability to obtain within 30 days).
• NFPA 70E certification or working knowledge with ability to obtain within 30 days.
• Experience with medium voltage and low voltage termination work.
• Professional presence and ability to command a room of experienced tradespeople.
• Willingness to travel to client training sites as required.

Education and Experience – Preferred

• Background in data center construction, hyperscale facility work, or mission‑critical electrical environments.
• Familiarity with quality verification processes, energization planning, and commissioning interfaces.
• Experience with LOTO programs in complex multi‑source electrical systems.
• Familiarity with digital work permit and isolation management platforms.
• Prior experience in training, instruction, or journeyman mentoring role.
• NCCER, IBEW, or equivalent industry credential.
• Journeyman or Master Electrician license.

People Responsibilities

No direct people responsibilities. Comfortable working across multiple sites and communicating safety standards to instructors, students, and leadership.

Physical Environment

• Work can be performed in a variety of settings, from temperature‑controlled office environments to outdoor areas exposed to the elements.
• Incumbent may sit for long periods at a desk or computer terminal.
• Incumbent may use calculators, keyboards, telephone, and other office equipment.
• Stooping, bending, twisting, and reaching may be required.
• Work may be completed in classroom or shop environment.

Other Duties

Additional duties may be assigned at any time with or without notice.