Critical Fire Dispatcher - 24/7 Public Safety Ops

County Emergency Communications; Saint Matthews (KY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Matthews seeks Fire Dispatcher to coordinate fire service responses, verify locations, alert units, and maintain radio communication. This role supports responders, ensures accurate incident data, and follows established procedures during emergencies.

Applicants should have a high school diploma or GED; fire dispatch certification or related training may be required for certain assignments.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

County Emergency Communications in Matthews seeks Fire Dispatcher to coordinate fire service responses, verify locations, alert units, and maintain radio communication. This role supports responders, ensures accurate incident data, and follows established procedures during emergencies.

Applicants should have a high school diploma or GED; fire dispatch certification or related training may be required for certain assignments.