Elite Fire Dispatcher: 24/7 Incident Coordination

911 Emergency Communications; Ceres (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications seeks skilled Fire Dispatchers in Ceres, NY. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, managing incident information and directing resources to ensure rapid, safe outcomes.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Entry-level instruction may be provided; some roles require fire dispatch training and medical dispatch coursework.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Maps

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications seeks skilled Fire Dispatchers in Ceres, NY. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, managing incident information and directing resources to ensure rapid, safe outcomes.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Entry-level instruction may be provided; some roles require fire dispatch training and medical dispatch coursework.