Fire Dispatch Operator - 24/7 Emergency Communications

911 Emergency Communications; Speed (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Speed, NC seeks Fire Dispatcher opportunities. The role coordinates responses to fires, rescues, and hazardous conditions, handling incident details, alerting resources, and maintaining communications with responding crews.

Dispatchers work with established response plans, computer systems, maps, and radio communications, often requiring certifications for specialized assignments and continuous readiness for shifts.

Qualifications

• High school diploma or equivalent required; some employers offer on-the-job training.
• Comfortable with computer systems, maps, data entry, and radio communications.
• Fire dispatch certification or emergency medical dispatch training may be required for specific roles.
• Experience preferred; some positions accept entry-level with training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Data entry

Radio coordination

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Speed, NC seeks Fire Dispatcher opportunities. The role coordinates responses to fires, rescues, and hazardous conditions, handling incident details, alerting resources, and maintaining communications with responding crews.

Dispatchers work with established response plans, computer systems, maps, and radio communications, often requiring certifications for specialized assignments and continuous readiness for shifts.