Critical Environment Operator IV - Night Shift

Insight Global; Virginia (MN); On-site; USD 85,000 - 110,000; Full time

Job summary

Insight Global is seeking a shift supervisor to lead a small team in a 24/7/365 data center, ensuring reliable operation and uptime. The role oversees critical electrical, mechanical, cooling and life-safety systems and requires strong leadership and a focus on safety and documentation.

You will coordinate with vendors and internal teams, follow SOPs and LOTO procedures, and act as a primary point of contact for colocation clients while maintaining accurate operational records.

Qualifications

• Leadership and mentoring of a small shift team (1–4 technicians).
• Experience with electrical, mechanical, HVAC, and life-safety systems in critical environments.
• Familiarity with SOPs, MOPs, EOPs, MMRs and Lockout/Tagout procedures.
• Strong communication, organizational and customer-service skills.
• Navy Nuclear experience is preferred or highly valued.

Responsibilities

• Lead and coordinate 1–4 technicians during assigned shift to ensure safe, efficient operations.
• Support operation and maintenance of electrical, mechanical, cooling, life-safety and critical power systems.
• Monitor facility alarms and prioritize uptime and protection of critical load.
• Use CMMS to track maintenance, work orders and inspections.
• Follow SOPs/MOPs/EOPs/MMRs and LOTO procedures.
• Coordinate with vendors and internal teams for safe maintenance and projects.
• Serve as customer-facing contact for colocation clients and maintain documentation.
• Assist with equipment switchovers, RCA investigations, and infrastructure projects.

Skills

Leadership

Communication

Organizational

Customer Service

Electrical Systems

Mechanical Systems

HVAC

Critical Infrastructure

Navy Nuclear Experience

Education

HS Diploma

Job description

Job Description

A leading global data center provider supporting mission-critical customer environments. This role is responsible for maintaining the reliability of critical infrastructure systems in a 24/7/365 data center environment while leading a small shift team of 1–4 technicians.

Key Responsibilities

• Lead and coordinate 1–4 technicians during an assigned shift, ensuring safe and efficient operations.
• Support the operation and maintenance of electrical, mechanical, cooling, life safety, and critical power systems.
• Monitor and respond to facility alarms, prioritizing uptime and protection of the critical load.
• Utilize CMMS to track preventive maintenance, corrective maintenance, work orders, inspections, and labor activities.
• Execute and follow SOPs, MOPs, EOPs, MMRs, and Lockout/Tagout (LOTO) procedures.
• Coordinate with vendors, contractors, and internal teams to complete maintenance and project work safely.
• Serve as a customer-facing point of contact for colocation clients and maintain accurate operational documentation.
• Support equipment switching, operational improvements, root cause investigations, and infrastructure projects.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• HS Diploma
• 1+ years of data center experience with 2+ years being in mission critical environment
• 5-10+ years of facilities, building engineering, or critical environments experience
• Experience in operations, maintenance and/or building engineering
• Experience using SOPS/MOPS/EOP’s/MMRs
• Strong knowledge of electrical, mechanical, HVAC, and critical infrastructure systems.
• Strong leadership, communication, organizational, and customer service skills.
• Navy Nuclear experience

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