Critical EMS Dispatcher - 24/7 Life-Saving Calls

Emergency Telecommunicator Services; Crane Hill (AL); On-site; USD 38,000 - 54,000; Full time

Job summary

Emergency Medical Dispatcher opportunities in Crane Hill, Alabama. The dispatcher gathers patient and incident details, sets response priorities, and coordinates emergency resources under agency protocols.

Responsibilities include receiving critical calls, relaying information to responders, providing protocol-based guidance, and supporting ongoing quality reviews and documentation of calls.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Employer may sponsor training for qualified candidates.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatcher opportunities in Crane Hill, Alabama. The dispatcher gathers patient and incident details, sets response priorities, and coordinates emergency resources under agency protocols.

Responsibilities include receiving critical calls, relaying information to responders, providing protocol-based guidance, and supporting ongoing quality reviews and documentation of calls.