Crisis Support Navigator - ER Recovery & Community Access

Compass Health, Inc.; Clinton (MO); On-site; USD 55,000 - 57,000; Full time

Job summary

Compass Health, Inc. is seeking a Community Support Specialist for the Emergency Room Enhancement program in Clinton, MO. This full-time role supports individuals in crisis by connecting emergency care with long-term recovery and coordinating access to housing, health, and social services.

The position emphasizes empathy, autonomy, and advocacy, with responsibilities across intake, service linkage, and follow-up to ensure stability and engagement in community supports.

Qualifications

• High School/GED required.
• Associates or bachelor’s degree in a human services field preferred.
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.
• A valid driver’s license and agency established minimum automobile coverage required.

Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services
• Providing direct support for essential needs like food, shelter, and clothing during times of crisis
• Coaching and training in independent living skills such as budgeting, transportation, and self-care
• Helping individuals navigate community resources for long-term support and stability
• Following up on appointments and assisting with forms, documentation, and applications
• Providing transportation when needed to support access to care and services

Skills

Empathy and crisis response

Organization and resourcefulness

Communication and advocacy

Education

High School/GED

Associates or Bachelor’s degree in human services

Qualifying experience in mental health or housing services

Tools

Driver’s license

Job description

Compass Health, Inc. is seeking a Community Support Specialist for the Emergency Room Enhancement program in Clinton, MO. This full-time role supports individuals in crisis by connecting emergency care with long-term recovery and coordinating access to housing, health, and social services.

The position emphasizes empathy, autonomy, and advocacy, with responsibilities across intake, service linkage, and follow-up to ensure stability and engagement in community supports.