Community Support Specialist - Emergency Room Enhancement

Compass Health, Inc.; Clinton (MO); On-site; USD 55,000 - 57,000; Full time

Job summary

Compass Health, Inc. is seeking a Community Support Specialist for the Emergency Room Enhancement program in Clinton, MO. This full-time role supports individuals in crisis by connecting emergency care with long-term recovery and coordinating access to housing, health, and social services.

The position emphasizes empathy, autonomy, and advocacy, with responsibilities across intake, service linkage, and follow-up to ensure stability and engagement in community supports.

Qualifications

• High School/GED required.
• Associates or bachelor’s degree in a human services field preferred.
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.
• A valid driver’s license and agency established minimum automobile coverage required.

Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services
• Providing direct support for essential needs like food, shelter, and clothing during times of crisis
• Coaching and training in independent living skills such as budgeting, transportation, and self-care
• Helping individuals navigate community resources for long-term support and stability
• Following up on appointments and assisting with forms, documentation, and applications
• Providing transportation when needed to support access to care and services

Skills

Empathy and crisis response

Organization and resourcefulness

Communication and advocacy

Education

High School/GED

Associates or Bachelor’s degree in human services

Qualifying experience in mental health or housing services

Tools

Driver’s license

Job description

Community Support Specialist - Emergency Room Enhancement

Department: Crisis Services

Employment Type: Full Time

Location: Clinton - 2nd Street

Compensation: $26.04 - $27.31 / hour

Description

Support Recovery at a Critical Point as a Community Support Specialist – ERE

Join a mission-driven team supporting individuals in crisis through Missouri’s Emergency Room Enhancement (ERE) program. As a Community Support Specialist, you’ll be the connection point between emergency care and long-term recovery, helping individuals stabilize, access services, and re-engage in their communities.

This Is a Great Opportunity for Someone Who:

• Wants to make an immediate, visible difference in the lives of individuals facing mental health and housing crises
• Thrives in fast-paced, hands-on environments where no two days look the same
• Values flexibility, autonomy, and the opportunity to walk alongside someone in their recovery journey

Key Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services
• Providing direct support for essential needs like food, shelter, and clothing during times of crisis
• Coaching and training in independent living skills such as budgeting, transportation, and self-care
• Helping individuals navigate community resources for long-term support and stability
• Following up on appointments and assisting with forms, documentation, and applications
• Providing transportation when needed to support access to care and services

Requirements, Skills, Knowledge and Expertise

• High School/GED required
• Associates or bachelor’s degree in a human service related field preferred
• Must qualify for position based on overall CSS requirements in at least one of the options listed:
  • Qualified addiction professional
  • Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation
  • Any four-year degree or combination of higher education and qualifying experience
  • Four years of qualifying experience
  • Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities
• A valid driver’s license and agency established minimum automobile coverage required

You’ll Be A Great Fit for This Role if You:

• Have a heart for crisis response and want to be a stabilizing force for people in need
• Understand the importance of empathy, consistency, and advocacy in service delivery
• Are highly organized and resourceful when navigating systems and community supports
• Feel comfortable working in emergency department settings and community environments
• Believe everyone deserves access to the support they need to recover and thrive