Crisis Specialist

HealthPort Inc; Princess Anne (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

401(k) with 3% employer contribution +

2% match

Professional growth

Job summary

HealthPort Inc in Princess Anne, MD is seeking a dedicated Crisis Specialist to provide immediate response and stabilization for individuals in mental health crisis within a residential setting.

The role includes on-call triage, crisis planning, and follow-up coordination with treatment teams, with overnight and weekend shifts available to support 24/7 community coverage.

Qualifications

• High School Diploma or equivalent is required.
• Experience with individuals with behavioral health issues is preferred.
• Current CPR and First Aid certification is required.
• Valid driver's license with a safe driving record is required.
• Formal training or significant experience with crisis intervention, conflict resolution, and de-escalation is required.

Responsibilities

• Maintain confidentiality at all times and adhere to HIPAA, CARF standards, and Maryland State Regulations.
• Implement Crisis Stabilization Plans in collaboration with the treatment team.
• Conduct triage for emergency mental health calls as part of the agency's on-call system.
• Provide immediate crisis intervention, support and assessment to individuals in crisis.
• Complete all documentation and required reports accurately and on time.

Skills

Crisis intervention

Conflict resolution

De-escalation

CPR & First Aid

Behavioral health support

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Crisis Specialist

Full Time Professional Princess Anne, MD, US 3 Attachments

2 days ago Requisition ID: 1412

Crisis Specialist

Location: Princess Anne, MD

Salary:$20.00/hour

Schedule

• Friday: 8:30 AM - 8:30 PM
• Saturday: 8:30 PM - 8:30 AM
• Sunday: 8:30 PM - 8:30 AM

Join the HealthPort Team!

HealthPort is actively seeking a dedicated Residential Crisis Specialist to support our mission of strengthening community mental health. In this role, you will work closely with clients experiencing urgent behavioral health needs and help connect them to the appropriate treatment and support resources. The role facilitates crisis services in a residential setting with overnight and weekend shifts available.

Position Summary

The Crisis Specialist plays a key role in providing immediate response, stabilization, and follow-up coordination for individuals experiencing a mental health crisis. This position helps ensure client safety, supports crisis planning, and maintains a strong network of community partners.

Key Responsibilities

• Maintain confidentiality at all times and adhere to HIPAA, CARF standards, and Maryland State Regulations.
• Implement Crisis Stabilization Plans in collaboration with the treatment team.
• Conduct triage for emergency mental health calls as part of the agency's on-call system.
• Provide immediate crisis intervention, support and assessment to individuals in crisis.
• Complete all documentation and required reports accurately and on time.

Qualifications

• High School Diploma or equivalent.
• Experience working with individuals with behavioral health issues.
• Current CPR and First Aid certification.
• Valid driver's license with a safe driving record.
• Formal training or significant experience with crisis intervention, conflict resolution, and de-escalation strategies.

Authority

Position reports to Crisis Team Leader. Schedules and additional duties are subject to change in accordance with program and member needs and will be assigned by the Crisis Team Leader.

Classification, Salary, and Benefits

Regular, full- or part-time position; non-exempt from overtime; salary arranged by letter of appointment.

Why Work for HealthPort?

HealthPort is a Certified Community Behavioral Health Center offering outpatient therapy, substance use services, and primary care. Our mission is to cultivate an organically developmental, evidence-based culture that supports community wellness.

We offer:

• Competitive pay
• Tuition assistance
• 401(k) with 3% employer contribution + 2% match
• Professional growth in a supportive environment