Crisis Services Supervisor – Evening Shift Lead

Elevate, Inc.; Sheboygan (WI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

IRA matching

Tuition reimbursement

EAP

Job summary

Elevate, Inc. is seeking a Crisis Coordinator to supervise Mobile Crisis, Walk-In Crisis Services, and the Co-responder Program in Sheboygan County. The role collaborates with local police and health services, and serves on the Crisis Services leadership team.

The position oversees daily operations and staff development. The role requires on-site work at Elevate Office in Sheboygan, WI with shift from 1 PM to 9 PM, including every other weekend, and offers a comprehensive benefits package and 2+

Qualifications

• Bachelor's degree in Human Services or related field required.
• 1–2 years supervisory or leadership experience preferred, but willing to train.
• Experience in crisis intervention or crisis service delivery preferred.

Responsibilities

• Provide day-to-day supervision, coaching, and support to crisis staff.
• Oversee daily program operations to ensure high-quality service delivery.
• Manage staff scheduling, payroll, and time-off approvals.
• Participate in on-call rotation and provide leadership during high-risk situations.
• Support staff in the field with assessments and interventions.
• Ensure compliance with WI standards and county requirements.
• Support onboarding and ongoing staff development.
• Conduct quality assurance reviews of documentation and data collection.
• Monitor program data and outcomes.
• Assist in evaluating program effectiveness and improvements.
• Develop and implement daily operations policies and procedures.

Skills

Crisis intervention

Supervisory

Staff coaching

Data tracking

Communication

Education

Bachelors in Human Services

Masters in Social Work or related

Tools

Microsoft Office

Data tracking systems

Job description

Elevate, Inc. is seeking a Crisis Coordinator to supervise Mobile Crisis, Walk-In Crisis Services, and the Co-responder Program in Sheboygan County. The role collaborates with local police and health services, and serves on the Crisis Services leadership team.

The position oversees daily operations and staff development. The role requires on-site work at Elevate Office in Sheboygan, WI with shift from 1 PM to 9 PM, including every other weekend, and offers a comprehensive benefits package and 2+