Crisis-Response Victim Advocate | Program Lead

RTD - Regional Transportation District of Denver, CO (RTD); Colorado; On-site; USD 60,000 - 84,000; Full time

Job summary

Regional Transportation District (RTD) seeks a Victim Advocate Program Specialist to provide crisis intervention, advocacy, and case management for crime victims. The role includes on-call response, court advocacy, and assisting with protection orders, compensation claims, and victim impact statements.

The position emphasizes developing RTD processes for victim advocacy, managing caseloads, coordinating on-call services, and collaborating with community resources and law enforcement.

Qualifications

• Bachelor degree in Human Services, Criminal Justice or related field.
• Three years of full-time experience with a law enforcement agency where duties are closely related to those described.
• Two years of experience developing and implementing new processes or procedures in a regulated environment.
• Two years of experience leading projects or process management.
• Accreditation through NOVA, COVA, or the National Advocate Credentialing Program.

Responsibilities

• Research, develop, and implement RTD processes for victim advocacy under the Police Department.
• Plan and coordinate victim advocacy operations, including on-call and follow-up services.
• Manage a caseload and provide advocacy, information, and referrals to community resources.
• Provide on-scene crisis intervention, escort to court hearings, and liaison with shelters and CPS.

Skills

Crisis intervention

Advocacy

Case management

Project leadership

Education

Bachelor Degree in Human Services, Criminal Justice or related field

Tools

NOVA accreditation

COVA accreditation

Job description

Regional Transportation District (RTD) seeks a Victim Advocate Program Specialist to provide crisis intervention, advocacy, and case management for crime victims. The role includes on-call response, court advocacy, and assisting with protection orders, compensation claims, and victim impact statements.

The position emphasizes developing RTD processes for victim advocacy, managing caseloads, coordinating on-call services, and collaborating with community resources and law enforcement.