Crisis Response Team Lead – Housing & Trauma-Informed

Father Joe's Villages; San Diego (CA); On-site; USD 70,000 - 81,000; Full time

Job summary

Father Joe’s Villages is seeking a Crisis Response Team Supervisor to lead the daily operations across permanent supportive housing sites. You will supervise staff, respond to high-acuity client crises in the field, and coordinate with clinical, housing, and community partners.

This full-time, multi-site role requires trauma-informed practice, calm leadership under pressure, and a commitment to Housing First principles while maintaining compassionate documentation and strong teamwork across

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Behavioral Health, Counseling, or a related field required; MSW preferred.

Responsibilities

• Lead daily operations of the Crisis Response Team across permanent supportive housing sites.
• Supervise, coach, and support staff responding to high-acuity and urgent client situations.
• Respond directly to crisis situations in the field when needed to support stabilization and safety.
• Provide real-time guidance, de-escalation support, and coordination with clinical and behavioral health partners.
• Coordinate closely with property management, case management, clinical services, security, and external providers.
• Support timely connection to behavioral health, medical, housing retention, and supportive services.
• Monitor and manage budget spend-down in alignment with approved purchases and program needs.
• Ensure accurate documentation, incident reporting, and adherence to crisis response protocols.
• Monitor trends in crisis activity and support continuous improvement of response systems and practices.
• Promote a trauma-informed, Housing First, and dignity-centered approach across all interactions.

Education

Bachelor's degree in Social Work, Psychology, Human Services, Behavioral Health, Counseling, or a related field

MSW preferred

Job description

Father Joe’s Villages is seeking a Crisis Response Team Supervisor to lead the daily operations across permanent supportive housing sites. You will supervise staff, respond to high-acuity client crises in the field, and coordinate with clinical, housing, and community partners.

This full-time, multi-site role requires trauma-informed practice, calm leadership under pressure, and a commitment to Housing First principles while maintaining compassionate documentation and strong teamwork across