Crisis Response Engagement Specialist

Metropolitan Family Services; Merrionette Park (IL); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

$2,500 sign on bonus

Medical, Dental & Vision coverage

HSA employer contributions $2,000–$4,0

Teladoc services

401K with 4% employer match

Job summary

Metropolitan Family Services in Merrionette Park, IL, seeks compassionate Engagement Specialists for full-time and on-call roles in mental health advocacy. You will provide crisis response, support clients in service planning, and engage with families and schools across community settings.

Roles emphasize lived experience and collaboration with Intervention Specialists, with competitive pay and benefits. This is a full-time opportunity with flexible shifts.

Qualifications

• High School Diploma or equivalent required.
• Must be a consumer or parent/guardian/caregiver of a client who has navigated the mental health system.
• Certified Recovery Support Specialist (CRSS) required after one year of employment.

Responsibilities

• Provide crisis response in collaboration with the Intervention Specialist.
• Complete a minimum of three on-call shifts per month.
• Assist clients to understand and achieve the best outcomes as described in their Service Plans.
• Provide crisis response and community outreach to increase awareness of services.
• Inform clients, families, and stakeholders about main client needs and available options.
• Assist clients and families to develop and maintain a personal wellness plan.

Skills

Experience in engagement

Interpersonal skills

Judgment and responsibility

Computer basics

Oral and written communication

Diversity engagement

Education

High School Diploma or equivalent

Job description

Metropolitan Family Services in Merrionette Park, IL, seeks compassionate Engagement Specialists for full-time and on-call roles in mental health advocacy. You will provide crisis response, support clients in service planning, and engage with families and schools across community settings.

Roles emphasize lived experience and collaboration with Intervention Specialists, with competitive pay and benefits. This is a full-time opportunity with flexible shifts.