Crisis Residential Services Director — 24/7 Care Leader

Hill Country Mental Health and Developmental Disabilities Centers; Uvalde (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PPO health insurance

PPO dental plans

Vision insurance options

Employer-paid life insurance

401(a) plan with employer matches up t

457/403(b) plan

Job summary

Hill Country MHDD Centers seeks an experienced Director of Crisis Residential Services to oversee a designated crisis facility in Texas. You will ensure regulatory compliance, supervise staff, and guide daily operations 24/7/365.

Responsibilities include policy development, staff training, quality improvement, contract oversight, and collaboration with the nursing and contracts teams to maintain safety and high care standards.

Qualifications

• Master's degree required in related field (SW, Counseling, Admin).
• Minimum 2 years supervisory experience in mental health crises.
• CPR certification and de-escalation training within 3 months.

Responsibilities

• Oversee daily operations of the crisis residential facility for compliance with TAC licensing and policies.
• Provide supervision and guidance to crisis services staff; address safety issues and scheduling.
• Develop and train staff on policies, procedures, and performance improvement plans.
• Coordinate with Contracts and Process Improvement to meet contractual and clinical outcomes.
• Review documentation and prepare quarterly reports for stakeholders.

Skills

Supervisory experience

Crisis experience

Team leadership

Policy training

Education

Master's degree in social work

Master's degree in Counseling

Master's degree in Business Administration

Job description

Hill Country MHDD Centers seeks an experienced Director of Crisis Residential Services to oversee a designated crisis facility in Texas. You will ensure regulatory compliance, supervise staff, and guide daily operations 24/7/365.

Responsibilities include policy development, staff training, quality improvement, contract oversight, and collaboration with the nursing and contracts teams to maintain safety and high care standards.