Crisis Programs Manager (590) – Compliance & Operations Lead

TRILOGY BEHAVIORAL HEALTHCARE; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance (BCBS of IL)

Paid Maternity/Paternity leave

Vision Insurance

Life Insurance

Long-Term & Short-Term Disability

Pet Insurance

FSA (Health, Dependent Care, Transit)

EAP

403(b) Retirement Plan with Employer M

Job summary

Trilogy Behavioral Healthcare seeks a Program Manager (590) to provide oversight, quality assurance, and leadership for state-funded crisis services. The role ensures regulatory, contractual, and accreditation alignment while driving program outcomes and growth across designated service areas.

The position emphasizes collaboration with crisis leadership, staff development, and ongoing documentation and reporting to sustain 590-funded programming within a CARF- accredited environment.

Qualifications

• Master's degree in social work, counseling, psychology, or related field.
• Licensed as LCPC, LCSW, or Licensed Clinical Psychologist.
• QMHP status required.
• Minimum of three years of experience in behavioral health program management or crisis services.
• Knowledge of CARF accreditation and CCBHC requirements.

Responsibilities

• Oversee day-to-day operations of 590-funded crisis services.
• Facilitate Monthly Crisis Program Meetings.
• Monitor operational performance and ensure compliance with grant requirements.
• Coordinate CESSA implementation activities and liaise on compliance.
• Prepare and submit quarterly reports per DBHR requirements.
• Identify gaps and develop corrective action plans.

Skills

Leadership

Project management

Quality assurance

Collaboration

Education

Master's degree in social work, counseling, psychology, or a related clinical field

Job description

Trilogy Behavioral Healthcare seeks a Program Manager (590) to provide oversight, quality assurance, and leadership for state-funded crisis services. The role ensures regulatory, contractual, and accreditation alignment while driving program outcomes and growth across designated service areas.

The position emphasizes collaboration with crisis leadership, staff development, and ongoing documentation and reporting to sustain 590-funded programming within a CARF- accredited environment.