Crisis Operations Director

Monarch; Lumberton (NC); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Professional development

Job summary

Monarch Healthcare in Lumberton, NC is seeking a Director of Operations for Crisis Services. You will oversee daily operations, coordinate care, and lead staff development while ensuring quality and compliance across programs.

The role requires a healthcare leadership background, RN or advanced human-services credentials, and a focus on crisis services with strong budgeting and workflow optimization skills.

Qualifications

• Associate’s degree in nursing and RN licensure required.
• Master’s degree in human services with LCMHC, LCSW, LMFT, or LCAS licensure required or preferred.
• Doctoral degree (PsyD) and licensed psychologist preferred.

Responsibilities

• Oversee daily operations of facility-based crisis services.
• Coordinate care, staff development, and physician relationships.
• Ensure 24-hour coverage and effective administrative supervision.
• Manage budget and monthly financial reports with leadership.

Skills

Leadership

Operations management

Behavioral health

Team supervision

Budgeting

Education

Associate’s degree in nursing

Master’s degree in human services

Doctoral degree (PsyD) in Psychology

Tools

EHR systems

Job description

Monarch Healthcare in Lumberton, NC is seeking a Director of Operations for Crisis Services. You will oversee daily operations, coordinate care, and lead staff development while ensuring quality and compliance across programs.

The role requires a healthcare leadership background, RN or advanced human-services credentials, and a focus on crisis services with strong budgeting and workflow optimization skills.