Crisis Intervention Specialist 24/7 Call Center

Alachua County Board of County Commissioners; Gainesville (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Alachua County Crisis Center seeks a para-professional to provide crisis intervention services, information, and referrals to the community. The role includes safety checks, follow-up care, and coordinating volunteers under the Community Support Services Department.

The position requires an associate degree with crisis experience or equivalent training, plus a valid Florida driver's license and background checks. It is grant-funded with no guaranteed permanent employment.

Qualifications

• Associate degree with 1 year crisis intervention experience.
• Equivalent training/experience considered.
• Must pass background checks and screenings.

Responsibilities

• Provide crisis intervention via telephone and in person.
• Perform safety checks and follow-up care for high-risk clients.
• Coordinate program policies and assist volunteers.
• Maintain client files and report program activity data.
• Drive to crisis calls and outreach events as needed.

Skills

Crisis intervention

Suicide counseling

Volunteer training

Mental health resources

Client communication

Education

Associate degree

Job description

Alachua County Crisis Center seeks a para-professional to provide crisis intervention services, information, and referrals to the community. The role includes safety checks, follow-up care, and coordinating volunteers under the Community Support Services Department.

The position requires an associate degree with crisis experience or equivalent training, plus a valid Florida driver's license and background checks. It is grant-funded with no guaranteed permanent employment.