Crisis Intervention & Community Support Specialist

Funeral Directors Life; Fond du Lac (WI); On-site; USD 42,000 - 68,000; Full time

Job summary

Fond du Lac County Human Services seeks a crisis intervention professional to serve Fond du Lac County residents. You will interview clients and families, assess mental health or substance use needs, and develop crisis plans leveraging community resources to resolve immediate crises.

The role involves collaboration with law enforcement, schools, and other agencies, with documentation of care and follow-up interventions to ensure safe transitions and referrals.

Qualifications

• Exceptional telephone and communication skills are essential when working with the public.
• Ability to think critically and problem-solve while completing assessments and developing safety plans.
• Knowledge of community resources, mental illness, alcohol/drug abuse, and risk assessment.

Responsibilities

• Write and maintain progress notes related to a consumer's treatment/recovery plan and assessments and that contribute to an overall understanding of the individual's ongoing level and quality of functioning.
• Provide testimony, written/oral reports, and perform any other court-related duties as assigned
• Ensure security and confidentiality of all consumer/treatment records.
• Determine and review any potential reimbursement by third-party payers when applicable. Follow Wisconsin Medicaid's medical record documentation requirements and covered services as they apply. Bill all allowable services and submit billing as directed
• Maintain efficient, timely and accurate completion of required records, reports, and other necessary paperwork within specified timeframes according to rules, regulations and agency policy.
• Ensure compliance with Program Participation System (PPS) and other State or Agency systems for data collection.

Skills

Exceptional telephone and comms skills

Critical thinking & problem solving

Basic computer skills

Knowledge of community resources

Knowledge of mental illness & risk ass

Education

Bachelor’s degree in social work, psychology, or related field

Job description

Fond du Lac County Human Services seeks a crisis intervention professional to serve Fond du Lac County residents. You will interview clients and families, assess mental health or substance use needs, and develop crisis plans leveraging community resources to resolve immediate crises.

The role involves collaboration with law enforcement, schools, and other agencies, with documentation of care and follow-up interventions to ensure safe transitions and referrals.