Crisis Intake & Care Coordinator

Claratel Behavioral Health; Decatur (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Claratel Behavioral Health is seeking a Case Manager (Paraprofessional) to provide direct client support across both PES and CSU in DeKalb County. The role includes intake/triage responsibilities and coordination of treatment, support, and discharge planning within a trauma-informed, recovery-oriented framework.

The candidate will work with multidisciplinary teams to assess psychosocial needs, facilitate groups, and link clients to community resources, while maintaining accurate documentation

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services or related field.
• Master's degree in Social Work (MSW) or Counseling preferred.
• One year of experience in behavioral health, substance use disorder treatment, or crisis stabilization preferred.
• Must maintain a valid 3-year Motor Vehicle Report for agency vehicle use.

Responsibilities

• Greet and engage clients in PES, collect intake information, and record vital signs.
• Support clinicians in determining acuity and appropriate level of care.
• Perform intake/triage duties and coordinate discharge planning.
• Facilitate groups and coordinate follow-up with psychiatric, medical, or substance use providers.
• Enter service authorizations and maintain client documentation in the EHR.

Skills

Electronic documentation

Vital signs

Motor vehicle record

De-escalation

Communication

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Master's degree in Social Work (MSW) or Counseling

Job description

Claratel Behavioral Health is seeking a Case Manager (Paraprofessional) to provide direct client support across both PES and CSU in DeKalb County. The role includes intake/triage responsibilities and coordination of treatment, support, and discharge planning within a trauma-informed, recovery-oriented framework.

The candidate will work with multidisciplinary teams to assess psychosocial needs, facilitate groups, and link clients to community resources, while maintaining accurate documentation