CSU Case Manager: Crisis Stabilization & Recovery

Claratel Behavioral Health; Decatur (GA); On-site; USD 52,000 - 66,000; Full time

Job summary

Claratel Behavioral Health is seeking a Crisis Stabilization Unit (CSU) Case Manager to join our DeKalb Regional Crisis Center. This full-time role focuses on supporting adults in psychiatric or substance use crisis, coordinating care, and developing individualized treatment plans.

On your shift, you will conduct assessments, provide trauma-informed care, assist with discharge planning, and collaborate with families and community providers to ensure smooth transitions.

Qualifications

• Bachelor’s degree in a human services field.
• Strong organizational skills and documentation abilities.
• Comfort working in high-intensity settings with diverse populations.
• Strong communication and teamwork mindset.
• CPR, CPI, First Aid & Defensive Driving certifications.
• Tech-savvy enough to handle electronic documentation.
• One year of mental health or substance use experience preferred.

Responsibilities

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills‑building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post‑discharge resources

Skills

Strong communication

Teamwork mindset

Documentation abilities

CPR training

Education

Bachelor’s degree in a human services field

Tools

CPI (Crisis Prevention) training

First Aid certification

Defensive Driving training

CPR certification

Job description

Claratel Behavioral Health is seeking a Crisis Stabilization Unit (CSU) Case Manager to join our DeKalb Regional Crisis Center. This full-time role focuses on supporting adults in psychiatric or substance use crisis, coordinating care, and developing individualized treatment plans.

On your shift, you will conduct assessments, provide trauma-informed care, assist with discharge planning, and collaborate with families and community providers to ensure smooth transitions.