Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm

Claratel Behavioral Health; Decatur (GA); On-site; USD 52,000 - 66,000; Full time

Job summary

Claratel Behavioral Health is seeking a Crisis Stabilization Unit (CSU) Case Manager to join our DeKalb Regional Crisis Center. This full-time role focuses on supporting adults in psychiatric or substance use crisis, coordinating care, and developing individualized treatment plans.

On your shift, you will conduct assessments, provide trauma-informed care, assist with discharge planning, and collaborate with families and community providers to ensure smooth transitions.

Qualifications

• Bachelor’s degree in a human services field.
• Strong organizational skills and documentation abilities.
• Comfort working in high-intensity settings with diverse populations.
• Strong communication and teamwork mindset.
• CPR, CPI, First Aid & Defensive Driving certifications.
• Tech-savvy enough to handle electronic documentation.
• One year of mental health or substance use experience preferred.

Responsibilities

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills‑building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post‑discharge resources

Skills

Strong communication

Teamwork mindset

Documentation abilities

CPR training

Education

Bachelor’s degree in a human services field

Tools

CPI (Crisis Prevention) training

First Aid certification

Defensive Driving training

CPR certification

Job description

Crisis Stabilization Unit (CSU) Case Manager

FT | Sun – Thurs 7:00 AM–3:45 PM

About Us

Our DeKalb Regional Crisis Center (DRCC) is a vital access point for adults in crisis. Whether walk‑ins, hospital referrals, or involuntary evaluations, we provide compassionate and structured stabilization through three levels of care — including our Crisis Stabilization Unit (CSU) where you’ll make a powerful difference.

Your Impact - What You’ll Do

As a CSU Case Manager, you'll be a critical support for adults in psychiatric or substance use crisis. Your work will be grounded in compassion, collaboration, and action. On your shift, you'll:

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills‑building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post‑discharge resources

What You Bring

• Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
• Strong organizational skills and documentation abilities
• Comfort working in high‑intensity settings with diverse populations
• Strong communication and teamwork mindset
• Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
• Tech‑savvy enough to handle electronic documentation
• Able to take vital signs and complete a clean 3‑year MVR for use of agency vehicles
• Preferred: One (1) year of experience in mental health or substance use support

Working Conditions & Schedule

• Crisis Intervention setting — fast‑paced, emotionally rewarding
• Full‑time schedule: Sunday–Thursday, 7:00 AM–3:45 PM
• May require holidays, weekends, or extended hours as client needs arise
• CPI, CPR, First Aid training and regular continuing education required
• Direct interaction with individuals and their families in both clinical and discharge settings

Why Join Claratel?

Claratel Behavioral Health offers more than just a job — we offer a mission, a movement, and a team of professionals who believe that mental health care should be accessible, personal, and healing. We're CARF-accredited and deeply committed to diversity, equity, and client‑centered excellence.