Crisis Hotline Clinician – Emergency Mental Health

Journey Mental Health Center, Inc.; Madison (WI); Presencial; USD 40.000 - 54.000; Jornada completa

Descripción de la vacante

Journey Mental Health Center, Inc. in Madison, WI is seeking an Emergency Telephone Worker to provide culturally sensitive, recovery-oriented clinical services by phone.

The role includes assessment, treatment planning, referrals, and case management, with duties spanning screening, counseling, and follow-up to support 24/7 crisis response. The position emphasizes trauma-informed care, collaboration with an interdisciplinary team, and adherence to ethical standards, with shifts that may include

Formación

• Associates or bachelor’s degree in Behavioral Health field.
• Commitment to culturally sensitive care.
• Experience with recovery-oriented practices.
• Ability to communicate effectively in writing.
• Ability to work with an interdisciplinary team.

Responsabilidades

• Conduct assessments to evaluate mental health and co-occurring issues.
• Develop treatment plans, referrals, and case management.
• Record clinical notes, progress and discharge summaries timely.
• Participate in staff meetings and program activities.

Conocimientos

Effective communication

Team collaboration

Organization skills

Ethical conduct

Educación

Behavioral Health degree

Descripción del empleo

Journey Mental Health Center, Inc. in Madison, WI is seeking an Emergency Telephone Worker to provide culturally sensitive, recovery-oriented clinical services by phone.

The role includes assessment, treatment planning, referrals, and case management, with duties spanning screening, counseling, and follow-up to support 24/7 crisis response. The position emphasizes trauma-informed care, collaboration with an interdisciplinary team, and adherence to ethical standards, with shifts that may include