Crisis Counselor

North-Central-Behavioral-Health-System; Canton (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long-Term Disability Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Holidays

Agency-paid benefit contribution ~90%

Shift differential opportunities

Ongoing training and professional dev.

Job summary

North Central Behavioral Health Systems is seeking a Crisis Counselor to serve on the Mobile Crisis Response Team (MCR-T), providing rapid behavioral health and substance use crisis intervention within the Canton area. The clinician partners with a Peer Support Specialist to deliver services and document all interactions.

The role requires crisis intervention experience, trauma-informed approach, and strong communication.

Qualifications

• Bachelor's degree or higher in Social Work, Psychology, Counseling, Family Therapy, or related field.
• Bachelor's Degree in a like field with 2+ years' experience in a Behavioral Health setting
• High School Diploma AND 5 years' experience in a clinical role in a Behavioral Health setting
• Prior experience in crisis intervention preferred.

Responsibilities

• Respond to community requests for rapid behavioral health/substance use crisis support within the designated coverage area.
• Provide trauma-informed crisis counseling and intervention services.
• Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
• Utilize evidence-based de-escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
• Support individuals and families in identifying immediate needs, coping strategies, and available supports.
• Complete accurate and timely documentation of all services provided and contacts made.
• Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
• Participate in a rotating on-call schedule to ensure 24-hour, 7-day-per-week crisis coverage (Receive additional compensation for on-call coverage and call-out responses in accordance with agency policy).
• Participate in clinical supervision, staff meetings, training, and quality improvement activities.
• Maintain required certifications, licensure, and continuing education requirements.

Skills

Crisis intervention

Trauma-informed care

Communication skills

Risk assessment

EHR proficiency

Education

Bachelor's degree or higher in Social Work, Psychology, Counseling, Family Therapy, or related Human Service field

Tools

Electronic health records (EHR)

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

The Crisis Counselor serves as the clinician on the Mobile Crisis Response Team (MCR-T), partnering with a Peer Support Specialist to provide rapid, community-based behavioral health and substance use crisis intervention services.

Essential Duties and Responsibilities

• Respond to requests in the community for rapid behavioral health/substance use crisis support within the designated coverage area.
• Provide trauma-informed crisis counseling and intervention services.
• Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
• Utilize evidence-based de-escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
• Support individuals and families in identifying immediate needs, coping strategies, and available supports.
• Complete accurate and timely documentation of all services provided and contacts made.
• Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
• Participate in a rotating on-call schedule to ensure 24-hour, 7-day-per-week crisis coverage (Receive additional compensation for on-call coverage and call-out responses in accordance with agency policy).
• Participate in clinical supervision, staff meetings, training, and quality improvement activities.
• Maintain required certifications, licensure, and continuing education requirements.

Perform other duties and responsibilities as assigned. .

Qualifications

• Bachelor's degree or higher in Social Work, Psychology, Counseling, Family Therapy, or related Human Service field.
• Bachelor's Degree in like field with 2+ years' experience in a Behavioral Health setting
• High School Diploma AND 5 years' experience in a clinical role in a Behavioral Health setting
• Prior experience in crisis intervention preferred.

Knowledge, Skills, and Abilities

• Knowledge of behavioral health and substance use disorders.
• Ability to assess risk and respond effectively in crisis situations.
• Strong verbal and written communication skills.
• Ability to remain calm and effective during high-stress situations.
• Ability to establish rapport with individuals and families experiencing crisis.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and documentation systems.

Benefits

• Competitive pay based on qualifications, experience, and credentials (starting at $22.00 per hour).
• Generous full-time benefits package including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays
• Agency-paid benefit contribution of approximately 90%.
• Additional compensation for after-hours on-call coverage and call-out responses.
• Shift differential opportunities.
• Ongoing training and professional development opportunities.
• Opportunity to make a meaningful impact within the community through crisis intervention and recovery-oriented services.

Position Requirements

Full-Time/Part-Time Full-Time

Shift -not applicable-

Position Crisis Counselor

Exempt/Non-Exempt Non-Exempt

Location Canton office

About the Organization

At North Central Behavioral Health Systems, we believe every child, adult and family deserves the opportunity to reach their full potential. As a community-based 501(c)(3) nonprofit that's been serving North Central and West Central Illinois for over 40 years, we deliver a wide range of behavioral-health services, from counseling and medication-assisted treatment to wellness, prevention, and intensive outpatient programs. With national accreditation through the The Joint Commission and a sliding-scale policy that supports access for all, we're committed to making high-quality mental-health and substance-use services accessible, compassionate and locally rooted.

This position is currently accepting applications.