North Central Behavioral Health-Crisis Counselor (Grundy, LaSalle, Fulton, Henry, McDonough, Wh[...]

Rosecrance Health Network; Rock Island (IL); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

401(k) Retirement Plan

Ongoing training and professional development

Job summary

Rosecrance Health Network is seeking a Crisis Counselor in Rock Island, Illinois, to join the Mobile Crisis Response Team. This role involves responding to community requests for crisis support, offering trauma-informed counseling, and collaborating with clients and community partners.

Ideal candidates will hold a Bachelor's degree in a relevant field or have substantial behavioral health experience. Competitive compensation starting at $22/hour, along with health insurance and ongoing training opportunities, will be provided.

Qualifications

• Bachelor’s degree or higher in a relevant human service field.
• High school diploma AND 5 years of experience in a clinical behavioral health role.
• Prior experience in crisis intervention preferred.

Responsibilities

• Provide trauma-informed crisis counseling and intervention services.
• Complete accurate and timely documentation of all services provided.
• Collaborate with clients, families, and community partners for ongoing treatment needs.

Skills

Knowledge of behavioral health

Crisis intervention skills

Strong communication skills

Ability to work independently

Education

Bachelor’s degree or higher in Social Work, Psychology, Counseling, or related field

Tools

Electronic health records systems

Job description

North Central Behavioral Health-Crisis Counselor (Grundy, LaSalle, Fulton, Henry, McDonough, Whiteside counties)

Position Purpose: The Crisis Counselor serves as the clinician on the Mobile Crisis Response Team (MCR‑T), partnering with a Peer Support Specialist to provide rapid, community‑based behavioral health and substance use crisis intervention services.

Essential Duties and Responsibilities

• Respond to requests in the community for rapid behavioral health/substance use crisis support within the designated coverage area.
• Provide trauma‑informed crisis counseling and intervention services.
• Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
• Utilize evidence‑based de‑escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
• Support individuals and families in identifying immediate needs, coping strategies, and available supports.
• Complete accurate and timely documentation of all services provided and contacts made.
• Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
• Participate in a rotating on‑call schedule to ensure 24‑hour, 7‑day‑per‑week crisis coverage. Receive additional compensation for on‑call coverage and call‑out responses in accordance with agency policy.
• Participate in clinical supervision, staff meetings, training, and quality improvement activities.
• Maintain required certifications, licensure, and continuing education requirements.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree or higher in Social Work, Psychology, Counseling, Family Therapy, or a related Human Service field.
• Bachelor’s degree in a related field with at least 2 years’ experience in a behavioral health setting.
• High school diploma AND 5 years of experience in a clinical behavioral health role.
• Prior experience in crisis intervention preferred.

Knowledge, Skills, & Abilities

• Knowledge of behavioral health and substance use disorders.
• Ability to assess risk and respond effectively in crisis situations.
• Strong verbal and written communication skills.
• Calm and effective performance during high‑stress situations.
• Capability to establish rapport with individuals and families experiencing crisis.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and documentation systems.

Available Locations

• 4900 38th Ave Suite 5, Moline, IL 61265 (actual work address pending; will be within 25‑mile radius).
• Fulton – Canton Location: 229 Martin Ave., Canton, IL 61520.
• McDonough – Macomb Location: 301 E. Jefferson St., Macomb, IL 61455.

Shifts & Compensation

• Days – 8:30 am to 5 pm.
• Afternoons – 2 pm to 11 pm.
• Midnights – 11 pm to 8 am.
• Competitive pay based on qualifications, experience, and credentials (starting at $22.00 per hour).
• Additional compensation for after‑hours on‑call coverage and call‑out responses.

Benefits

• Health Insurance.
• Vision Insurance.
• Long‑Term Disability Insurance.
• 401(k) Retirement Plan.
• Paid Time Off (PTO).
• Paid Holidays.
• Agency‑paid benefit contribution of approximately 90%.
• Ongoing training and professional development opportunities.

Additional Job Requirements

• Exposure to blood‑borne pathogens requiring universal precautions and/or personal protective equipment.
• Exposure to computers.

Equal Opportunity & Disability Accommodation

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Disclaimer

The above examples are intended only as illustrations of various types of work performed in this position. The omission of specific statements or duties does not exclude them from this position if the work is similar, related, or a logical assignment to the position.

Employment Relationship

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.