Crisis Case Manager – Public Health & Community Support

Harris County; Houston (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

Harris County Public Health in Houston, TX seeks a Hart Case Manager to assess crises, develop intervention plans, and coordinate services for individuals in acute emotional or situational crises. This role emphasizes communication, crisis management, and connecting clients to ongoing care.

The position requires a bachelor’s degree in a related field and at least 2 years of crisis intervention or social services experience, plus a Texas driver’s license.

Qualifications

• Bachelor's degree in social work, psychology, counseling, or related field.
• At least 2 years of crisis intervention, case management, or social services experience.
• Current Texas Driver's License (upon hire).

Responsibilities

• Conduct comprehensive crisis assessments to evaluate severity and needs.
• Provide short-term intervention, de-escalation, and safety planning.
• Develop individualized crisis intervention plans and coordinate resources.
• Collaborate with crisis teams, law enforcement, or medical professionals.
• Document interactions and referrals per policy.
• Connect clients to mental health, housing, healthcare, and legal services.
• Follow up to ensure services are received and adjust plans as needed.

Skills

Crisis intervention

Case management

MS Office

Communication skills

Trauma-Informed Care

Spanish bilingual

Education

Bachelor's degree

Tools

MS Office

Job description

Harris County Public Health in Houston, TX seeks a Hart Case Manager to assess crises, develop intervention plans, and coordinate services for individuals in acute emotional or situational crises. This role emphasizes communication, crisis management, and connecting clients to ongoing care.

The position requires a bachelor’s degree in a related field and at least 2 years of crisis intervention or social services experience, plus a Texas driver’s license.