Crisis Care Transport Coordinator

Connections Health Solutions; Kirkland (WA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401k with match

PTO (160 hours)

HSA

Flexible Spending Accounts

Life insurance

Employee assistance program

Job summary

Connections Health Solutions in Kirkland, WA, seeks a Transportation Coordinator to organize and schedule non-emergent transportation for voluntary individuals to medical facilities and the community. You will coordinate with individuals, drivers, and care teams to ensure timely, safe, and compliant transport and supervise Transport Drivers.

This role requires a High School Diploma or equivalent, a valid driver’s license with a clean record, and at least 2 years in transportation scheduling or

Qualifications

• High School Diploma or equivalent
• Valid Driver's license with a clean driving record
• Age 21+
• 2+ years experience in transportation scheduling/logistics
• Must follow HIPAA guidelines and company policies

Responsibilities

• Coordinate and schedule transportation services based on individual needs and program requirements
• Communicate transportation details clearly to individuals, families, drivers, and care teams
• Monitor daily transportation operations to ensure on-time pickups and drop-offs
• Supervise Transport Drivers, providing direction and feedback
• Maintain accurate records in scheduling software/logs
• Troubleshoot scheduling conflicts or vehicle issues promptly
• Collaborate with external vendors and internal departments
• Ensure safety standards and company policies are followed
• Track recurring transportation needs and manage standing orders
• Support data collection for reporting (mileage, costs, missed appointments)
• Complete patient transports as needed as a backup to the Transport Driver
• Perform other duties as assigned

Skills

Organizational skills

Multitasking

Communication

Customer service

Calm under pressure

Problem solving

Education

High School Diploma

Associate's degree preferred

Tools

Scheduling software

Job description

Connections Health Solutions in Kirkland, WA, seeks a Transportation Coordinator to organize and schedule non-emergent transportation for voluntary individuals to medical facilities and the community. You will coordinate with individuals, drivers, and care teams to ensure timely, safe, and compliant transport and supervise Transport Drivers.

This role requires a High School Diploma or equivalent, a valid driver’s license with a clean record, and at least 2 years in transportation scheduling or