Crisis Care Specialist – Trauma-Informed Recovery

LifePath Systems; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

LifePath Systems is seeking a Crisis Support Staff to oversee daily needs at the Crisis Center’s Extended Observation Unit and Crisis Respite Unit in McKinney, TX. You will support individuals with mental health diagnoses, coordinate with clinical providers, and document care in real time.

Responsibilities include 15- and 60-minute observation checks, medication monitoring, and assisting with community activities, meals, and safety. Requires strong communication and trauma-informed care skills.

Qualifications

• High school diploma or GED required.
• Minimum one year of experience in behavioral health or related center.
• Disability strongly preferred; bilingualism (Spanish) strongly preferred.

Responsibilities

• Oversee daily needs of individuals served at the Crisis Center.
• Complete daily observation notes and 15-minute checks for EOU and 60-minute checks for CRU.
• Document issues/incidents and notify Nurse, Supervisor, or Program Administrator.
• Monitor medications, vital signs, and data collection; maintain charting.
• Assist individuals with community activities and daily living tasks.
• Maintain compliance with state requirements and agency policies; use trauma-informed language.
• Record progress toward recovery goals and document meals and adherence to plans.
• Answer inbound calls and support driver responsibilities; assist with admission/discharge processes.
• Perform room checks and participate in data collection and reporting to clinical team.

Skills

Behavioral health

Crisis intervention

Documentation

Patient care

Education

High school diploma or GED

One year behavioral health experience

Job description

LifePath Systems is seeking a Crisis Support Staff to oversee daily needs at the Crisis Center’s Extended Observation Unit and Crisis Respite Unit in McKinney, TX. You will support individuals with mental health diagnoses, coordinate with clinical providers, and document care in real time.

Responsibilities include 15- and 60-minute observation checks, medication monitoring, and assisting with community activities, meals, and safety. Requires strong communication and trauma-informed care skills.