Crisis Care Navigator 988

Osage Nation Health Center; Pawhuska (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

Osage Nation Health Center is seeking a Crisis Care Navigator to provide crisis response, care coordination, referrals, and follow-up services for individuals in behavioral health crises across the Osage Nation service area.

The role requires 24/7 on-call availability, collaboration with law enforcement and healthcare providers, and travel to hospitals and treatment centers as needed. High integrity, strong communication, and cultural sensitivity are essential.

Qualifications

• Bachelor's degree required.
• 6+ years of professional experience in behavioral health or related areas.
• Willingness to maintain 24/7 on-call availability, including nights, weekends, and holidays.
• Experience with law enforcement, emergency response teams, or crisis intervention preferred.
• Knowledge of suicide prevention and crisis stabilization services.
• Knowledge of Native American healing concepts and culturally responsive practices.
• Ability to respond to behavioral health emergencies or potentially hostile situations.
• Willingness to travel to hospitals, detox facilities, and psychiatric centers.
• High integrity, ethics, and professional judgment.
• Must pass criminal background check and drug/alcohol testing.
• Valid driver's license with clean driving record.

Responsibilities

• Provide crisis response and care coordination for behavioral health emergencies.
• Refer clients to appropriate treatment and supportive services.
• Collaborate with Osage Nation Law Enforcement, emergency responders, healthcare providers, and partners.
• Maintain 24/7 on-call availability. Respond to crises within the service area.
• Document services while maintaining client confidentiality.

Skills

Crisis intervention

On-call availability

Case management

Communication skills

Cultural sensitivity

Teamwork

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

This position requires a person with high personal integrity, ethics, and knowledge of culturally sensitive behavioral health crisis intervention. The Crisis Care Navigator will provide crisis response, care coordination, referrals, and follow-up services to individuals experiencing mental health crises, suicidal ideation, substance use emergencies, and other behavioral health needs. This position will work collaboratively with Osage Nation Law Enforcement, emergency responders, healthcare providers, and community partners to coordinate immediate access to appropriate treatment and supportive services. The Crisis Care Navigator will maintain 24/7 on-call availability to respond to behavioral health emergencies throughout the Osage Nation service area.Please complete your application at osagenation-nsn.gov Thank you for applying!Upload your tribal Membership card, if claiming Osage or Native American preferenceAnswer all questionsAny information given may be verifiedYou must sign/acknowledge your application to be considered for this positionOsage preference does applyRequired QualificationsBachelor's degree6 or more years of professional experience in behavioral health, crisis intervention, substance use disorder services, case management, or related human services requiredMust be willing and able to maintain 24/7 on-call availability, including nights, weekends, and holidays.General QualificationsExperience working with law enforcement, emergency response personnel, or crisis intervention teams preferred.Must have knowledge of suicide prevention, mental health conditions, substance use disorders, and crisis stabilization services.Must have knowledge of Native American healing concepts and culturally responsive behavioral health practices.Must be able to respond appropriately to individuals experiencing behavioral health emergencies or potentially hostile situations.Must be willing and able to respond to field-based crisis calls in coordination with Osage Nation Law Enforcement and emergency response personnel.Must be willing and able to travel to hospitals, detoxification facilities, psychiatric treatment centers, and other locations as necessary.Requires a high level of personal integrity, ethics, professional judgment, and problem-solving skills.Requires strong communication, crisis de-escalation, organizational, and teamwork skills.Must be able to maintain confidential client information and accurate service documentation.Must have knowledge of Microsoft Office Suite programs.Must be willing and able to attend conferences, training, and other job-related assignments.BLS certification or obtain within 90 days of hireMust be able to pass a criminal background checkMust be able to pass drug/alcohol testingMust have a valid driver’s license and clean driving record – may be required to drive GSA or Nation vehicles