Crisis Call Center Specialist - Behavioral Health Intake

Universal Hospital Services Inc.; Houston (TX); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision

401(K) with company match

SoFi Student Loan Refinancing Program

Career development opportunities

Job summary

Behavioral Health Connections, Inc. in Houston, TX seeks a dynamic Call Center Specialist PRN to join a compassionate team delivering mental health services.

The role supports patient care by monitoring referrals, coordinating assessments, verifying insurance, and entering data for prompt access to services. Responsibilities include handling patient transfers, documenting in multiple systems, and assisting the Mobile Assessment Team with commitments and transfers as required, in a fast-paced

Qualifications

• High School Diploma or GED required.
• Preferred Associate Degree.
• 1–3 years of related work experience preferred.
• Knowledge of crisis intervention and risk assessment preferred.

Responsibilities

• Answers phones and collects demographic information for assessments.
• Coordinates and processes patient transfer documents.
• Ensures information is accurately documented in information systems.
• Assists Mobile Assessment Team Evaluator with commitment and transfer processes as needed.

Education

High School Diploma/GED

Associate Degree

Job description

Behavioral Health Connections, Inc. in Houston, TX seeks a dynamic Call Center Specialist PRN to join a compassionate team delivering mental health services.

The role supports patient care by monitoring referrals, coordinating assessments, verifying insurance, and entering data for prompt access to services. Responsibilities include handling patient transfers, documenting in multiple systems, and assisting the Mobile Assessment Team with commitments and transfers as required, in a fast-paced