Crisis Advocate & Counselor

YWCA of Greater Harrisburg; Harrisburg (Dauphin County); On-site; USD 40,000 - 50,000; Full time

Job summary

The YWCA Greater Harrisburg is looking for a full-time Crisis Advocate & Counselor to support individuals affected by domestic and sexual violence. This role involves crisis intervention, counseling services, and advocacy, requiring relevant qualifications and a professional attitude.

Benefits

Medical, Dental, & Vision Insurance

Employee assistance program

Life insurance

Paid time off

Pension Retirement plan

11 Paid Holidays

Qualifications

• Experience in advocacy or human services required.
• FBI, Child Abuse, and State Police Clearances needed.
• Reliable vehicle for travel within specified counties.

Responsibilities

• Provide medical and legal accompaniments for individuals.
• Deliver crisis intervention and counseling services.
• Assist with emergency protection orders and shelter support.

Skills

Professional attitude

Crisis intervention

Counseling

Communication

Time management

Organizational skills

Understanding of victim issues

Knowledge of trauma-informed practices

Community resources knowledge

Education

Bachelor's degree in human services

Associate's degree with 2 years work history

Tools

Case management software

Job description

The YWCA Greater Harrisburg is seeking afull-time professional to serve as a Crisis Advocate & Counselor to provide intervention and support services to individuals impacted by domestic and sexual violence.

In this role, the Crisis Advocate & Counselor provides medical and legal accompaniments, crisis intervention, hotline counseling, shelter support, emergency protection order assistance, advocacy, and short-term empowerment-based counseling services including individual and support group counseling.

Position Details:

• Starting Salary $20.51/hr.
• Please note that this position comes with compensated on-call responsibilities.
• Working hours are 37.5 hours per week with the following shift available
  • Tuesday – Saturday 4pm– midnight.
  • Tuesday - Saturday 8am - 4pm
  • Sunday - Thursday 4pm - midnight
  • Sunday - Thursday 8am - 4pm

Successful Candidates Will Have:

• Professional attitude and demeanor
• Respect, accountability, and inclusivity
• Self-determination, motivation, and initiative
• Successful history of meeting goals and objectives
• Ability to respond professionally in crisis situations and adapt to changing environments
• Experience providing crisis or counseling-related services
• Exceptional organization, time management, and record-keeping skills
• Ability to apply basic skills for effective written and verbal communication
• Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
• Knowledge of trauma-informed practices
• General knowledge of community resources, legal system, and law enforcement
• Effective computer skills and ability to learn new case management software programs

Position Requirements:

• Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
• Previous experience in providing advocacy, social work, human services, or other supportive services
• Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
• FBI, Child Abuse, and State Police Clearances

Our Awesome Benefits Include:

• Medical, Dental, & Vision Insurance
• Employee assistance program
• Life insurance
• Paid time off
• Pension Retirement plan
• 11 Paid Holidays