CRIMINAL JUSTICE COORDINATION - CJC COURT LIAISON, SENIOR

El Paso County, Texas; El Paso (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

El Paso County seeks a CJC Court Liaison, Senior, to assist with procurement and expediting orders within established guidelines. As a lead, you will schedule and oversee daily division operations and support compliance with release conditions.

You will supervise staff, conduct pre-release interviews, coordinate court communications, review jail population, and maintain confidentiality while upholding public safety and customer service excellence.

Qualifications

• High School Diploma or equivalent and two years Criminal Justice experience, with six months of customer service and one year of supervisory/managerial experience.
• Or any other equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Responsibilities

• Lead work to section employees, assign and review work, train, and provide input on performance evaluations.
• Respond to requests in person, by mail, and by telephone according to policies and regulations.
• Ensure office staff follow policies and procedures.
• Coordinate services and activities with other divisions and outside agencies.
• Conduct pre-release interviews and screen individuals for pre-trial supervision or PR bonds.

Skills

Interviewing skills

Customer service

Supervisory skills

English proficiency

Time management

Communication

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

Acceptable Experience and Education

High School Diploma, or its equivalent, plustwo (2)yearsofCriminal Justice experience, with six (6) months of customer services and good interviewing skills, to include one (1) year of developmental supervisory or managerial experience.

Or any other equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

In order to access into the County’s network and systems, a personal smart device is required by the hire start date.

Typical Duties

As directed provides lead work to section employees, including assigns and reviews work, trains, and provides input on performance evaluations;

Responds to requests in person, by mail, and by telephone in accordance with established policies, procedures, and regulations;

Ensures office staff follows office policies and procedures;

Coordinates assigned services and activities with those of other divisions, and outside agencies;

Conducts Pre-release interviews and screens individuals in need of pre-trial supervision or who qualify for a personal recognizance bond or who require conditions added to their surety bond(s);

Reviews daily jail population report to determine inmates who may qualify for release on personal bond;

Contacts defendants of court dates by phone, in person or by other electronic means; documents and tracks relevant data;

Supports the department’s mission of enhancing public safety, court appearance and the efficient and effective use of the jail pretrial;

Aappears regularly in court and presents to judges regarding defendant supervision performance, PR bonds, or other court-related matters;

Identifies, screens, interviews and verifies information provided by defendants and processes defendants for release; prepares bond release forms for approval by the courts;

Maintains a high level of honesty, integrity and ethics both on and off duty, complying with all county and department policies; remains arrest‑free and complies with local, state and federal laws or ordinances;

Maintains a positive team atmosphere and works well with others; participates in team building exercises and nurtures positive relationships with colleagues and coworkers;

Attends and participates in meetings, trainings, orientations and information sessions;

Motivates and works with employees to correct deficiencies;

Assists with managing the career development and performance of staff assigned;

Meets with management staff to identify and resolve problems;

Provides training and instructions on various equipment and provides guidance and training to equipment operators;

Maintains confidentiality;

Stays abreast of new trends and innovations in the field;

Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;

Commits self to providing excellent customer service and demonstrate’s commitment through cooperative team and individual efforts; and

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties

Performs other duties as assigned.

Travels to and from court, and other collateral travel with little or no notice, as assigned.

Works irregular hours, including weekends.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Summary of Position

The CJC Court Liaison, Senior under supervision assists with procurement work placing and expediting orders for diversified goods within established guidelines and timeframe. This designation is distinguished from the CJC Court Liaison classification by greater work complexity and a broader range of work activities. As a lead the incumbent makes decisions and is responsible for assisting with scheduling and overseeing the daily operations of the division. The incumbent provides support services to ensure compliance with conditions of their release.

Minimum Requirements:

Knowledge, Skills, and Abilities

Knowledge of: supervisory techniques; court processes and procedures, legal terminology; the principles and practices of effective customer service; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.

Skill/Ability to:

schedule, supervise, train and assist in evaluating assigned staff; learn the organization, procedures and operating details of the County department to which assigned; prepare and maintain appropriate records and general reports; verify and cross check files and data; understand and carry out both oral and written directions; communicate effectively both orally and in writing; must maintain appropriate courtroom demeanor; maintain confidentiality of information; prepare clear and concise reports; and establish and maintain cooperative and effective relationships with those contacted during the course of work; time management; operate personal computer using standard office operating software and general office equipment; maintain filing systems; bilingual (English-Spanish) preferred; Pass a Criminal Background Check;

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times; and,
• Maintain and enhance the County’s commitment to customer service excellence

Organizational Relationships

Reports to: Criminal Justice Supervisor

Directs: As directed may provide lead to CJC Court Liaison.

Other: Has frequent contact with individuals who are criminally accused but who have not yet gone to trial, local, state and federal agencies social agencies, law enforcement agencies, general public, criminal courts and their staff and other county employees.