CRIMINAL JUSTICE COORDINATION - CJC COURT LIAISON

County-of-El-Paso,-T; El Paso (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

El Paso County, Texas is seeking a Court Liaison to provide support services ensuring compliance with release conditions and to assist in court appearances related to defendant supervision and pretrial processes.

The role emphasizes interviewing, information verification, and coordination with judges, with duties spanning court appearances, data documentation, and team collaboration. Strong ethics and bilingual ability are preferred, with a focus on customer service excellence.

Qualifications

• High School Diploma or equivalent plus six months Criminal Justice experience, with six months of customer service and good interviewing skills.
• Alternatively, any equivalent combination of experience and training providing required knowledge, skills, and abilities.
• Must maintain honesty, integrity and ethics; comply with county policies and laws.

Responsibilities

• Supports the department’s mission of enhancing public safety, court appearance and efficient use of jail pretrial.
• Appears in court and presents to judges regarding defendant supervision performance and related matters.
• Identifies, screens, interviews and verifies information from defendants and processes for release.

Skills

Customer service

Interviewing

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

*Please note that this position is subject to a 24/7 work schedule*

Acceptable Experience and Education

High School Diploma, or its equivalent, plus six (6 months) of Criminal Justice experience, with six (6) months of customer service and good interviewing skills.

Or any other equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

In order to access the County’s network and systems, a personal mobile smart device is required by the hire start date.

Essential Duties

• Supports the department’s mission of enhancing public safety, court appearance and the efficient and effective use of the jail pretrial;
• Appears regularly in court and presents to judges regarding defendant supervision performance, PR bonds, or other court-related matters;
• Identifies, screens, interviews and verifies information provided by defendants and processes defendants for release; prepares bond release forms for approval by the courts;
• Maintains a high level of honesty, integrity and ethics both on and off duty, complying with all county and department policies; remains arrest-free and complies with local, state and federal laws or ordinances;
• Maintains a positive team atmosphere and works well with others; participates in team building exercises and nurtures positive relationships with colleagues and coworkers;
• Attends and participates in meetings, trainings, orientations and information sessions;
• Stays abreast of new trends and innovations in the field;
• Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
• Commits self to providing excellent customer service and demonstrates commitment through cooperative team and individual efforts; and
• Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties

• Performs other duties as assigned.
• Travels to and from court, and other collateral travel with little or no notice, as assigned.
• Works irregular hours, including weekends.
• As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
• Conducts Pre-release interviews and screens individuals in need of pre-trial supervision or who qualify for a personal recognizance bond or who require conditions added to their surety bond(s);
• Reviews daily jail population report to determine inmates who may qualify for release on personal bond;
• Contacts defendants of court dates by phone, in person or by other electronic means; documents and tracks relevant data;

Summary of Position

The CJC Court Liaison provides support services to insure compliance with conditions of their release.

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: court processes and procedures, legal terminology; the principles and practices of effective customer service; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.

Skill/Ability to: learn the organization, procedures and operating details of the County department to which assigned; prepare and maintain appropriate records and general reports; verify and cross check files and data; understand and carry out both oral and written directions; must maintain appropriate courtroom demeanor;and establish and maintain cooperative and effective relationships with those contacted during the course of work; time management; operate personal computer using standard office operating software and general office equipment; maintain filing systems; Pass a Criminal Background Check; Bilingual (English-Spanish) preferred;

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times; and,
• Maintain and enhance the County’s commitment to customer service excellence

Organizational Relationships

Reports to: Criminal Justice Coordination Supervisor

Directs: This is a non-supervisory position

Other: Has frequent contact with individuals who are criminally accused but who have not yet gone to trial, local, state and federal agencies social agencies, law enforcement agencies, general public, criminal courts and their staff and other county employees.