Cricket Wireless Retail Store Manager

Wireless-Revolutio; Waipahu (HI); On-site; USD 50,000 - 70,000; Full time

Job summary

Wireless Revolution in Hawaii is seeking a Store Manager to lead all aspects of our retail store, from sales floor performance to operations and customer service. You will drive revenue, manage inventories, and ensure an exceptional shopping experience.

The role requires hands-on leadership, coaching staff, recruiting, and developing a high-performing team while engaging with the local community to grow business.

Qualifications

• Two years proven retail sales experience.
• Two years of leadership/employee development experience.
• Pre-Employment background check required.

Responsibilities

• Achieve net sales and revenue goals through strategies and execution.
• Oversee day-to-day store operations.
• Coach and develop retail staff.
• Staffing, hiring, and performance management.
• Ensure positive customer experience and handle escalations.
• Demonstrate product knowledge and services.
• Engage in community and business development opportunities.
• Identify challenges and implement improvements.

Skills

Retail sales experience

Leadership experience

Job description

Want to join a dynamic wireless company where your ideas and talents really matter?

At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.

Our Retail Store Managers:

• Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
• Assume direct responsibility for all day-to-day store operations
• Coach and develop retail staff
• Participate in the staffing process for the store, including hiring and performance management
• Promote positive customer experience through modeling great customer service and handling escalations
• Demonstrate solid technical competence for all products and services sold
• Engage in community activities and business development opportunities
• Own store issues, proactively identify challenges and create improvement plans

Desired Qualifications:

• Two years proven retail sales experience (interactive sales process, commissioned sales)
• Two years of experience in selecting, managing and developing employees (proven leadership skills)
• Pre-Employment background check required