Cricket Wireless Retail Store Manager

Wireless-Revolutio; Pahoa (HI); On-site; USD 45,000 - 70,000; Full time

Job summary

Wireless Revolution is seeking an experienced Store Manager to drive daily operations, sales, and customer engagement at our Hawaii location. You will lead staff, hire and develop team members, and execute plans to maximize store performance while delivering outstanding service.

Apply your leadership skills to coach employees, manage inventory and marketing initiatives, and partner with local communities to grow the business.

Qualifications

• Two years proven retail sales experience (interactive sales process, commissioned sales)
• Two years of experience in selecting, managing and developing employees (proven leadership skills)
• Pre-Employment background check required

Responsibilities

• Oversee all day-to-day store operations
• Lead staffing processes including hiring and performance management
• Coach and develop retail staff for growth
• Drive attainment of net sales and revenue goals with effective strategies
• Maintain high standards of customer service and handle escalations
• Ensure solid product knowledge and technical competence across offerings
• Engage in community activities and business development opportunities
• Own store issues and create improvement plans

Skills

Retail sales

People leadership

Job description

Want to join a dynamic wireless company where your ideas and talents really matter?

At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.

Our Retail Store Managers:

• Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
• Assume direct responsibility for all day-to-day store operations
• Coach and develop retail staff
• Participate in the staffing process for the store, including hiring and performance management
• Promote positive customer experience through modeling great customer service and handling escalations
• Demonstrate solid technical competence for all products and services sold
• Engage in community activities and business development opportunities
• Own store issues, proactively identify challenges and create improvement plans

Desired Qualifications:

• Two years proven retail sales experience (interactive sales process, commissioned sales)
• Two years of experience in selecting, managing and developing employees (proven leadership skills)
• Pre-Employment background check required