Cricket Wireless Retail Store Manager

Wireless-Revolutio; Kailua (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Wireless Revolution is seeking a Store Manager to lead daily retail operations, drive sales, and ensure outstanding customer service in a dynamic team environment. You will own day-to-day store performance, coach staff, and engage with the local community.

Responsibilities include meeting revenue goals, staffing, handling escalations, and maintaining product knowledge across all services. This role emphasizes leadership and operational excellence in Hawaii.

Qualifications

• Two years proven retail sales experience with an interactive sales approach.
• Two years of experience selecting, managing and developing employees.
• Pre-Employment background check required.

Responsibilities

• Run all aspects of the retail store operations and sales on a daily basis.
• Develop and implement sales strategies to meet net sales and revenue goals.
• Coach and develop retail staff and participate in staffing and performance reviews.
• Promote positive customer experience and handle escalations.
• Maintain product knowledge and technical competence for all offerings.
• Engage in community activities and business development opportunities.
• Own store issues, identify challenges, and create improvement plans.

Job description

Want to join a dynamic wireless company where your ideas and talents really matter?

At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.

Our Retail Store Managers:

• Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
• Assume direct responsibility for all day-to-day store operations
• Coach and develop retail staff
• Participate in the staffing process for the store, including hiring and performance management
• Promote positive customer experience through modeling great customer service and handling escalations
• Demonstrate solid technical competence for all products and services sold
• Engage in community activities and business development opportunities
• Own store issues, proactively identify challenges and create improvement plans

Desired Qualifications:

• Two years proven retail sales experience (interactive sales process, commissioned sales)
• Two years of experience in selecting, managing and developing employees (proven leadership skills)
• Pre-Employment background check required