Cricket Wireless Retail Store Manager

Wireless-Revolutio; Hilo (HI); On-site; USD 42,000 - 70,000; Full time

Job summary

Wireless Revolution in Hawaii seeks a Store Manager to lead daily retail operations, drive sales, and deliver outstanding customer service. You will manage staff, training, inventory and community engagement.

Ideal candidates bring retail leadership experience, a proven track record in achieving sales goals, and the ability to coach a team in a fast-paced environment.

Qualifications

• Two years proven retail sales experience (interactive sales process, commissioned sales).
• Two years of experience in selecting, managing and developing employees (proven leadership skills).
• Pre-Employment background check required.

Responsibilities

• Attain all net sales and revenue goals, including developing sales strategies and tactical implementation.
• Own day-to-day store operations.
• Coach and develop retail staff.
• Participate in the staffing process for the store, including hiring and performance management.
• Promote positive customer experience through modeling great customer service and handling escalations.
• Demonstrate solid technical competence for all products and services sold.
• Engage in community activities and business development opportunities.
• Own store issues, proactively identify challenges and create improvement plans.

Skills

Retail sales

Leadership

Staff development

Hiring

Customer service

Store operations

Job description

Want to join a dynamic wireless company where your ideas and talents really matter?

At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.

Our Retail Store Managers:

• Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
• Assume direct responsibility for all day-to-day store operations
• Coach and develop retail staff
• Participate in the staffing process for the store, including hiring and performance management
• Promote positive customer experience through modeling great customer service and handling escalations
• Demonstrate solid technical competence for all products and services sold
• Engage in community activities and business development opportunities
• Own store issues, proactively identify challenges and create improvement plans

Desired Qualifications:

• Two years proven retail sales experience (interactive sales process, commissioned sales)
• Two years of experience in selecting, managing and developing employees (proven leadership skills)
• Pre-Employment background check required