Crew Travel Project Success Specialist

LodgeLink; Scottsdale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base salaries

Paid vacation days and sick days

Hotel and travel discounts

401K Matching program

Share Appreciation Rights

Job summary

LodgeLink is hiring for a Project Success Representative to support our customers’ large project and crew travel needs in Scottsdale. You will coordinate with customers, suppliers, and internal teams to ensure project success from start to finish while providing a consultative experience.

The ideal candidate is organized, detail-oriented, and thrives on solving problems, learning new things, and building strong relationships with stakeholders.

Qualifications

• 1–2 years’ experience preferably in SaaS, hospitality, travel management or workforce accommodations.
• Detail oriented, self-starter who learns quickly.
• Proficient in Excel formulas and pivot tables; Able to multitask and manage complex projects.
• Strong communication and problem-solving skills; willingness to travel.
• Fluent in English, both written and spoken.

Responsibilities

• Coordinate with external clients and suppliers to ensure successful project delivery.
• Manage multiple projects concurrently with minimal supervision.
• Provide daily/regular reports and follow-up on action items for customers.
• Liaise with internal teams (Product, Marketing, Finance) to meet project goals.
• Relay customer feedback for product enhancements and support QA testing of new features.

Skills

Detail oriented

Multitasking

Active listening

Problem solving

Tools

Power BI

Salesforce

Excel

Job description

LodgeLink is hiring for a Project Success Representative to support our customers’ large project and crew travel needs in Scottsdale. You will coordinate with customers, suppliers, and internal teams to ensure project success from start to finish while providing a consultative experience.

The ideal candidate is organized, detail-oriented, and thrives on solving problems, learning new things, and building strong relationships with stakeholders.