Crew Leader - Fire & Water Damage

ServiceMaster Restore; Waynesboro (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

ServiceMaster Restore is seeking a hands‑on Crew Leader to run fire, water, and mold mitigation projects. You will supervise technicians, manage job sites, and ensure safety, quality, and timely completion.

Candidates should have 2+ years of restoration experience, leadership or crew‑leadership skills, a valid driver’s license, and comfort using mobile apps for documentation. The role requires physical ability to lift 70 lbs and willingness to work extended hours, weekends, and on‑call rotations

Qualifications

• 2+ years restoration experience (water/fire/mold)
• Leadership or Crew Leader experience preferred
• Valid driver’s license (clean record)
• Comfortable using mobile apps for documentation
• Ability to lift 70 lbs. and work in various conditions
• Strong communication and customer service skills
• Ability to work in damaged or hazardous environments
• Willingness to work extended hours, weekends, and emergency on-call rotations as needed

Responsibilities

• Lead restoration jobs (water, fire, mold, demo)
• Supervise and train technicians on job sites
• Set up & monitor drying equipment (fans, dehumidifiers, air scrubbers)
• Track moisture levels and drying progress
• Communicate with customers and provide updates
• Complete job documentation (photos, notes, logs)
• Ensure safety, quality, and efficiency on every job
• Coordinate with Project Managers on job progress

Skills

Leadership

Restoration experience

Customer service

Communication skills

Safe operation

Documentation via mobile apps

Team supervision

On-call rotations

Education

WRT (certification)

ASD (certification)

FSRT (certification)

AMRT (IICRC)

Job description

Crew Leader Fire & Water – Restoration & Mitigation

Job Summary

ServiceMaster Restore® is hiring a Crew Leader to lead fire, water, and mold mitigation projects. This is a hands‑on leadership role responsible for running job sites, supervising technicians, and ensuring projects are completed safely, efficiently, and to company standards.

What You’ll Do

• Lead restoration jobs (water, fire, mold, demo)
• Supervise and train technicians on job sites
• Set up & monitor drying equipment (fans, dehumidifiers, air scrubbers)
• Track moisture levels and drying progress
• Communicate with customers and provide updates
• Complete job documentation (photos, notes, logs)
• Ensure safety, quality, and efficiency on every job
• Coordinate with Project Managers on job progress

Requirements

• 2+ years restoration experience (water/fire/mold)
• Leadership or Crew Leader experience preferred
• Valid driver’s license (clean record)
• Comfortable using mobile apps for documentation
• Ability to lift 70 lbs. and work in various conditions
• Strong communication and customer service skills
• Ability to work in damaged or hazardous environments
• Willingness to work extended hours, weekends, and emergency on-call rotations as needed

Preferred Certifications

• WRT, ASD, FSRT, AMRT (IICRC)

Why Join Us

• Competitive pay + overtime
• Career growth into Project Manager roles
• Paid training & certifications
• Fast-paced, team-oriented environment

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.