Crew Lead

GetGo Café + Market; Boardman (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading convenience store as a Crew Lead, where you will enhance customer experiences and lead a team. You will be responsible for training, supervising, and ensuring efficient operations in a dynamic retail environment. This role offers opportunities for growth and development in store leadership.

Qualifications

• 1 to 3 years of supervisory experience required.
• Experience in customer service/retail desired.

Responsibilities

• Maintain safety as the top priority in all aspects of work.
• Provide training and leadership to hourly Team Members.
• Oversee new Team Member training and ensure efficiency.

Skills

Customer Service

Leadership

Education

High school diploma or equivalent

Job description

Join to apply for the Crew Lead role at GetGo Café + Market

This range is provided by GetGo Café + Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Job Summary

As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant shopping, purchasing and food services in addition to guidance and coaching Team Members. You will help our store run smoothly. In this role, you will be on the fast track to store leadership — coaching, supervising, and leading the team in addition to, and often on behalf of, the Store Leader.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Supervisory Experience, Customer Service/Retail Experience
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
• Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service, and guidance and coaching to Team Members, and exemplary service to vendors and stakeholders.
• Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
• Oversee new Team Member training and ensure all Team Members work efficiently and effectively. Our top priority is getting customers in, out, and on their way!
• Provide training and leadership to hourly Team Members and peer Leads as assigned.
• Ensure all Team Members maintain proper food-handling certifications.
• Proactively monitor competitor fuel pricing and collaborate with business partners to remain competitive.
• Address equipment issues promptly.
• Be flexible, ready to lead at registers or step in as a GoGetter in various roles.
• Perform duties as GoGetter, Kitchen GoGetter, and WetGoGetter as needed.
• Assist Store Leader with scheduling, merchandising, and promotional activities.
• Represent the store at registers, ringing customers quickly and with a smile, and coaching your team to do the same.
• Foster an environment of inclusion and diversity, valuing each Team Member's voice.

Starting Rate of Pay

$16.50

About Us

GetGo offers a fresh take on the traditional convenience store. We are redefining the gas station experience with fun, fearless, and flavorful offerings. With over 260 locations across western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana, we help guests get where they’re going with fuel, food, and convenience. Our diverse team provides opportunities for growth, competitive pay, and solid training. We currently have various part-time and full-time positions available. We encourage you to get going!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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