Crew Chief — Retail Leadership & Growth Path

106 Team Car Care West, LLC (US); Eden Prairie (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonus incentives

DailyPay

Uniforms provided and laundered

Medical/dental/vision insurance

Employee discounts

PTO after 180 days

Career advancement opportunities

Employee referral bonuses

Spot bonuses

Job summary

106 Team Car Care West, LLC (US) is seeking a Crew Chief to lead the service team at our Eden Prairie location. You'll collaborate with the General Manager to guide the crew, ensure smooth operations, and drive sales while delivering outstanding guest experiences.

This role offers frontline leadership with training opportunities, a comprehensive benefits package, and opportunities to grow into higher management as you develop staff, customer satisfaction, and store performance.

Qualifications

• One to three years of retail management experience.
• Professional automotive experience is not required.
• Exceptional oral and written communication skills.
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people.
• Has sound business sense and a comprehensive understanding of the retail industry.
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results.
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always.
• Enjoys and is energized by a fast-paced, flexible, high-performance retail environment.
• Has a "Guest First" mindset.
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal.
• Must be able to lift and move work-related items up to 50 pounds.

Responsibilities

• Partner with the General Manager to drive revenue growth and guest count through core sales metrics.
• Coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader and build team engagement and efficiency.
• Develop teammates via internal training programs and ongoing guidance.
• Ensure quality control measures and processes are followed consistently.
• Assist with inventory, cash handling, and other duties as needed in the service center.
• Support budgeting, sales forecasts, and financial performance discussions with the GM.
• Provide clear direction to the team and maintain a safe, presentable environment.
• Mentor automotive technicians and guest service staff to deliver top-tier service.

Skills

Retail management

Leadership

Customer service

Communication skills

Budgeting & finance

Team coaching

Job description

106 Team Car Care West, LLC (US) is seeking a Crew Chief to lead the service team at our Eden Prairie location. You'll collaborate with the General Manager to guide the crew, ensure smooth operations, and drive sales while delivering outstanding guest experiences.

This role offers frontline leadership with training opportunities, a comprehensive benefits package, and opportunities to grow into higher management as you develop staff, customer satisfaction, and store performance.