Crew Chief

ServiceMaster; Chicago (IL); On-site; Full time

Job summary

ServiceMaster Cleaning DCS is seeking a Restoration Crew Chief for fire and water clean-up and restoration projects. This role involves overseeing technicians, performing mitigation services, and ensuring customer satisfaction. Join a supportive work environment that values training and employee engagement.

Benefits

Paid time off

Medical, vision, dental insurance

Clear career path for advancement

Qualifications

• Experience in restoration or carpet and upholstery cleaning.
• Previous experience as a Crew Chief in a fire and flood restoration company preferred.
• Water Restoration Tech Certification (WRT) preferred.

Responsibilities

• Oversee and support Restoration Technicians on projects.
• Perform specialty mitigation services and water extraction.
• Ensure customer satisfaction and maintain equipment.

Skills

Restoration experience

Carpet and upholstery cleaning

Customer service

Job description

ServiceMaster Cleaning DCS specializes in restoration services in Illinois (Chicago, Orland Park, Des Plaines), Wisconsin, and nearby regions. With a commitment to ongoing education, utilization of state-of-the-art tools and technology, and comprehensive training, we are recognized as industry leaders in disaster restoration. We take pride in our exceptional care for both clients and employees.

• Our supportive work environment emphasizes extensive training to ensure our clients receive top-quality service using the most advanced equipment in the restoration industry.
• We believe that engaged and content employees make ServiceMaster Cleaning DCS an exceptional workplace, always prepared to assist families and businesses in recovering from fire and water damage.

The Position :

We are seeking a Restoration Crew Chief for residential and commercial fire and water clean-up and restoration projects. Responsibilities include specialty mitigation services, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, and content move-outs and pack-ins. The Restoration Crew Chief will also oversee and support Restoration Technicians assigned to the project.

The pay range for this position is $18-22 per hour with certifications (negotiable based on experience).

Responsibilities :

• Maintains a positive professional attitude with customers and fellow workers.
• Ensures all paperwork standards are adhered to.
• Responsible for collection of money after job completion as per the company protocols.
• Performs regular equipment maintenance (includes truck mount and portable equipment).
• Prepares truck for the next day operations and project work.
• Ensures proper customer satisfaction survey to be done after job completion.
• Performs services in warehouse / office / field as and when requested.
• Performs all cleaning, and service delivery services without supervision.
• Utilizes Crew Helper or other team members effectively.
• Responsible for regular maintenance of the assigned vehicles and equipment and ensures they are in clean and working condition through scheduled maintenance.

Requirements :

• Experience in restoration or carpet and upholstery cleaning
• Previous experience as a Crew Chief in a fire and flood restoration company preferred
• Valid Driver's License and reliable transportation
• Ability to travel out of town
• Ability to lift 50+ lbs
• Successful completion of background check and drug screen
• Water Restoration Tech Certification (WRT) preferred

Benefits :

• Paid time off.
• Medical, vision, dental insurance (based on cost sharing model)
• Clear career path for advancement.

Join Our Team :

ServiceMaster Cleaning DCS is an equal opportunity employer, dedicated to providing a challenging and fulfilling career environment for all employees. If you're ready to take the next step in your career and become part of the ServiceMaster DCS family, we encourage you to apply today!

Compensation : $18.00 - $22.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.