Crew Capacity Specialist, Senior (NJUS)

NetJets; Columbus (OH); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

Paid Time Off

401(k) match

Résumé du poste

NetJets is seeking a Scheduling Crew Capacity Specialist, Senior to manage crewing plans across fleets with limited supervision. The role will lead shadowing initiatives, support training events, and ensure compliance with all internal and regulatory requirements.

The candidate will guide team members and contribute to high-quality, timely crew capacity decisions. The position emphasizes proactive problem solving, strong customer service, and the ability to communicate complex information to

Qualifications

• Previous experience in a fast paced, dynamic work environment
• 2-4 years experience in Crew Capacity
• Ability to communicate professionally in stressful situations
• Strong customer service skills and attention to detail
• Ability to act as a resource for junior team members
• Proactive in identifying challenges and offering options
• Understanding of NetJets business model and Flight Plan goals
• Ability to convey complex information clearly to teammates

Responsabilités

• Evaluate and plan crewing on daily/weekly/monthly basis by fleet
• Identify shortfalls and source coverage via contractual means
• Coordinate IOE plan with Training Captains
• Create and execute OCF plan with NRFO requirements and NRFO committee
• Plan Captain Proficiency/Competency Checks with Check Airman or FAA examiner
• Solicit and approve crewmember Tour Slide Requests
• Ensure compliance with internal, contractual, and regulatory rules
• Represent Crew Capacity in new hire pilot/FA presentations
• Provide SME support for irregular crew capacity issues

Connaissances

Crew Capacity

Customer Service

Communication

Team Shadowing

Problem Solving

Formation

High School

Description du poste

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Scheduling Crew Capacity Specialist, Senior requires full proficiency in Crew Capacity with limited supervision. This position will be proficient in all areas of Crew Capacity and have a positive impact on the team through their quality, timeliness and effectiveness of their work. The Scheduling Crew Capacity Specialist, Senior will be a resource for colleagues with less experience and can represent Crew Capacity through shadowing, projects and presentations.

Tasks and Responsibilities

• Evaluate, plan and execute the daily-weekly-monthly crewing plan by fleet, identify crewing shortfalls and supplementing shortages with extended day solicitation / processing and other contractual means.
• Build and execute the Initial Operating Experience (IOE) plan and the coordination of this plan with the Training Captains.
• Create and execute the Operational Check Flights (OCF) plan with Non-Routine Flight Operations (NRFO) requirements, the coordination with the NRFO pilots and the substitution reporting to the NetJets and NJASAP NRFO committee members.
• Plan and execute all Captain Proficiency / Competency Checks and coordinate with the Check Airman or FAA authorized examiner when applicable.
• Solicit, review and approve crewmember Tour Slide Requests.
• Ensure that all internal, contractual and regulatory rules are within compliance and other duties as assigned.
• Represent Crew Capacity in new hire pilot and FA presentations
• Serve as a subject matter expert for Crew Capacity and provide solutions to infrequent or irregular issues.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

High School

Years of Experience

2-4 years of experience

Core Competencies

Adaptability Collaboration Curiosity Service-Oriented Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position
• Previous 2-4 years experience in Crew Capacity
• Ability to communicate in a professional manner in stressful situations
• Strong customer service skills and understanding of how the team integrates with others to accomplish objectives. Must be detail-oriented and persistent with following-through on any job related function or task
• Ability to act as a resource for team members with less experience. Comfortable handling department shadowing.
• Ability to proactively identify challenges and anticipate alternative options
• Understand and convey the NetJets business model and is an advocate for the 20/20 Flight Plan
• Ability to communicate complex technical information including interdependencies within the team and others to ensure full understanding

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support